Business Development Specialist
2 months ago
**About the Role**
Telebest is seeking a highly skilled and experienced Broker Consultant to join our team. As a key member of our sales and distribution team, you will be responsible for identifying new business opportunities and building strong relationships with our broker partners.
**Key Responsibilities**
- Provide exceptional service to our broker partners, identifying opportunities to secure new business and grow our existing relationships.
- Process cases, respond to queries, and investigate and resolve customer complaints in a timely and professional manner.
- Build, maintain, and manage new and existing broker or external partner relationships, ensuring strong communication and collaboration.
- Collect and analyze data using our POL360 systems to identify trends, opportunities, and risks, and provide actionable insights to inform business decisions.
- Prepare and deliver daily performance reports on incoming contacts and sales, highlighting key metrics and trends.
- Stay up-to-date with the latest financial service industry and market knowledge, ensuring our team is well-informed and equipped to meet the needs of our clients.
- Develop a deep understanding of our company's policies and procedures, as well as relevant regulatory codes, to ensure compliance and risk management.
- Identify and mitigate potential risks, ensuring the integrity and security of our business operations.
**Requirements**
- Matric or SAQA-accredited equivalent qualification is essential.
- BCom or similar qualification would be advantageous.
- 3 to 4+ years' experience in sales and distribution in long-term insurance is essential.
- Experience in marketing or sales in banking, financial, insurance, or business services is highly desirable.
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