Executive Lodge Director
4 weeks ago
Key Responsibilities
As a key member of the Bright Placements team, the successful candidate will be responsible for managing lodge operations and ensuring high levels of guest relations, providing a welcoming environment that exceeds expectations. They will lead and develop lodge staff, focusing on morale, skills development, and adherence to service excellence standards.
Key responsibilities include:
- Supporting human resources functions, including recruitment, onboarding, and performance management;
- Maintaining the highest standards of housekeeping, gardening, and maintenance;
- Ensuring effective financial management through diligent administration of orders and stock control;
- Facilitating communication among departmental teams to meet guest needs and ensure smooth operations;
- Overseeing concierge and reception duties, ensuring exceptional service quality;
- Promoting sustainability practices within lodge operations and supporting conservation efforts.
Qualifications
To be considered for this role, the ideal candidate will have:
- A minimum of 6 years of work experience, including management in a recognized five-star lodge or world-class lodge;
- High standards of service excellence and a passion for the hospitality industry;
- Exceptional knowledge of Food and Beverage preparation and terminology, including dietary awareness;
- Strong financial management skills;
- Fluent in English; a second language is preferable;
- Good computer literacy and reporting skills;
- Excellent management and communication abilities;
- Understanding of basic labor law and disciplinary procedures;
- A developmental approach to staff training and growth;
- Awareness of housekeeping and maintenance procedures;
- Knowledge of current trends in the food and lodge industries;
- Attention to detail, assertiveness, patience, and strong organizational skills;
- A valid Driver's License.
Bright Placements is committed to providing exceptional service and fostering a positive work environment. If you are a motivated and experienced professional looking to take your career to the next level, we encourage you to apply for this exciting opportunity.
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