Executive Housekeeper
1 month ago
Job Posting: Housekeeping Manager - Luxury Hotel/Lodge
Key Responsibilities:
- ** Housekeeping and Laundry Management**: Oversee all housekeeping and laundry operations to ensure a clean and secure environment for staff and guests.
- ** Team Leadership**: Manage a team of skilled and unskilled staff, including shift scheduling, task delegation, and ongoing training and development.
- ** Operational Standards**: Ensure compliance with company policies, operational standards, and safety regulations.
- ** Budget and Cost Control**: Monitor departmental expenses, conduct stock counts, and coordinate orders to control costs while maintaining efficiency.
- ** Staff Management**: Oversee staff discipline, performance reviews, and grievance management in line with the company’s code of conduct.
- ** Client Partnerships**: Maintain professional relationships with clients, attend meetings, and collaborate with on-site management.
- ** Lodge Operations**: Manage day-to-day operations of lodge rooms and public areas, ensuring smooth running and high standards.
- ** Safety and Hygiene**: Maintain a high standard of safety, hygiene, and cleanliness across all areas.
- ** Duty Management**: Assist with duty management shifts, ensuring that all areas of the lodge are supervised effectively.
**Requirements**:
- ** Experience**: Minimum of 5 years’ experience in a housekeeping management role at a large hotel or lodge.
- ** Skills**:
- Proficient in OPERA PMS, MS Office, and Outlook.
- Strong numerical and administrative skills.
- Excellent people management and leadership skills.
- Strong ability to plan, organize, and delegate tasks.
- Good communication skills, both verbal and written in English.
- ** Knowledge**: Understanding of chemical usage, cleaning equipment, and lodge operations.
- ** Qualifications**: Valid SA ID, Matric, and sound financial understanding.
- ** Additional**: Previous front office experience is an advantage.
- ** Transport**: Own transport is beneficial due to working hours and shifts.
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