Strategic Operations Director

3 weeks ago


Limpopo, South Africa Bright Placements Full time
General Manager Job Description

Bright Placements is seeking a highly skilled General Manager to oversee lodge operations and drive business growth.



Key Responsibilities:



  • Manage all lodge operations, including Housekeeping, Maintenance, Front Office, Reservations, Entertainment, Fleet, and Food & Beverage.


  • Ensure financial health by managing annual budgets and preparing weekly and monthly reports for the Board.


  • Contribute to short-, medium-, and long-term planning across departments.


  • Oversee monthly and yearly financials, ensuring compliance with all financial regulations.


  • Lead building projects, ensuring adherence to health and safety regulations and Reserve Rules.


  • Manage HR functions, including staff training, performance reviews, development, and wage negotiations.


  • Foster a team-oriented environment through strong leadership and communication.


  • Build and maintain relationships with timeshare owners, homeowners, points clubs, and exchange companies.


  • Handle operations management, property management, and insurance compliance.


  • Drive marketing and sales initiatives to enhance lodge visibility and occupancy.


  • Ensure compliance with POPI, Employment Equity, and Health & Safety regulations.



Requirements:



  • Relevant qualification in health and safety, hospitality management, or a related field.


  • Extensive experience in operations management, with a focus on property and insurance compliance.


  • Strong network connections within the hospitality industry, particularly with points clubs and exchange companies.


  • Excellent problem-solving skills and a proactive approach to challenges.


  • Proven track record with contactable references.


  • Previous experience in wage negotiations and HR management.


  • Strong leadership skills with the ability to work collaboratively as a team player.



Bright Placements is an equal opportunities employer and welcomes applications from diverse candidates.



Please note that only shortlisted candidates will be contacted.



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