Director of Hotel Operations

1 month ago


Limpopo, South Africa Orion Group Full time
Hotel General Manager Job Description

Orion Hotels & Resorts is seeking a highly experienced Hotel General Manager to lead our team at Ditholo Game Lodge.

Key Responsibilities
  • Oversee all aspects of hotel operations, including guest services, housekeeping, food and beverage, maintenance, and administration.
  • Develop and implement strategies to maximize revenue and profitability.
  • Hire, train, and manage a team of staff to ensure high levels of service and guest satisfaction.
  • Develop and maintain relationships with guests, vendors, and local community stakeholders.
  • Ensure compliance with company standards, policies, and procedures.
  • Monitor and analyze financial performance, including budgeting and forecasting.
  • Implement and maintain health and safety protocols to ensure a safe and welcoming environment for guests and staff.
  • Handle guest complaints and resolve issues in a timely and professional manner.
Requirements
  • Grade 12 or equivalent qualification.
  • Tertiary qualification in hospitality management or related field is preferred.
  • Driver's licence and own reliable vehicle is required.
  • Minimum of 5 years of experience in hotel management, preferably in a luxury hotel or game lodge setting.
  • Strong leadership and communication skills.
  • Excellent organizational and time management abilities.
  • Proficiency in Microsoft Office and hotel management software.
  • Knowledge of local tourism market and trends.

If you are a motivated and experienced hotel management professional, we would love to hear from you.



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