Guest Experience Professional
6 days ago
Kerzner International is seeking a Guest Experience Professional to join our team at our luxury resort. As a member of our staff, you will play a vital role in ensuring that every guest has an unforgettable experience.
The ideal candidate will have a strong background in hospitality, with excellent communication and interpersonal skills. They will also possess a high level of knowledge about our resort's amenities, services, and activities, as well as the local culture and attractions.
The key duties and responsibilities of this role include:
- Developing effective relationships with guests and colleagues
- Maintaining accurate records and reports
- Providing exceptional customer service
- Assisting with guest requests and resolving any issues that may arise
- Participating in ongoing training and development programs
To be successful in this role, you will need to have a passion for delivering exceptional customer experiences, a strong work ethic, and the ability to work collaboratively as part of a team.
-
Guest Experience Coordinator
4 days ago
Cape Town, Western Cape, South Africa Slshotels Full timeAbout UsWe are a luxury hospitality brand that is passionate about delivering exceptional guest experiences and fostering a culture of innovation and excellence. Our goal is to provide our guests with unforgettable experiences that exceed their expectations.Job DescriptionThe Front Office Manager will be responsible for leading a team of dedicated...
-
Guest Experience Expert
3 weeks ago
Cape Town, Western Cape, South Africa Marriott International Full timeJob title : Guest Experience Expert (Receptionist) - Protea Hotel by Marriott Breakwater Lodge WaterfrontJob Location : Western Cape, Cape TownDeadline : March 26, 2025Quick Recommended LinksJobs by Location Job by industries POSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an experience...
-
Guest Experience Expert
1 week ago
Cape Town, Western Cape, South Africa Marriott International Full timeJob title : Guest Experience Expert (Receptionist) - Cape Town Marriott Hotel Crystal TowerJob Location : Western Cape, Cape TownDeadline : March 13, 2025Quick Recommended LinksJobs by Location Job by industries POSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is...
-
Guest Experience Expert
2 weeks ago
Cape Town, Western Cape, South Africa Marriott International Full timeJob title : Guest Experience Expert (Night Receptionist) - Protea Hotel by Marriott Breakwater Lodge WaterfrontJob Location : Western Cape, Cape TownDeadline : April 03, 2025Quick Recommended LinksJobs by Location Job by industries POSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an...
-
Guest Experience Expert
1 week ago
Cape Town, Western Cape, South Africa Marriott International Full timeJob title : Guest Experience Expert (At Your Service) - Cape Town Marriott Hotel Crystal TowersJob Location : Western Cape, Cape TownDeadline : March 13, 2025Quick Recommended LinksJobs by Location Job by industries POSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is...
-
Guest Experience Director
14 hours ago
Cape Town, Western Cape, South Africa ProDevelopment Group Full timeKey ResponsibilitiesFront Office Operations Management: Oversee all aspects of the front office, including guest check-in and check-out procedures, reservations, guest services, and room assignments.Team Supervision: Lead and train receptionists, porters, and drivers to provide exceptional customer service to guests.Guest Relations: Address and resolve guest...
-
Guest Experience Supervisor
3 weeks ago
Cape Town, Western Cape, South Africa Marriott International Full timeJob title : Guest Experience Supervisor (Front Office Supervisor) - AC Hotel by Marriott Cape Town WaterfrontJob Location : Western Cape, Cape TownDeadline : March 26, 2025Quick Recommended LinksJobs by Location Job by industries POSITION SUMMARYProcess all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing...
-
Guest Experience Coordinator
14 hours ago
Cape Town, Western Cape, South Africa Hyatt Group Full timeResponsibilitiesAs a Front Office Receptionist/Host at the Hyatt Regency Cape Town, your primary responsibilities will include:Greeting and welcoming guests in a professional and friendly manner.Managing incoming calls and redirecting them as needed.Checking guests in and out of the hotel.Maintaining accurate records and managing administrative...
-
Guest Experience Expert_SA
2 weeks ago
Cape Town, Western Cape, South Africa Marriott International Full timeJob title : Guest Experience Expert_SA (Call Centre Agent)Job Location : Western Cape, Cape TownDeadline : April 03, 2025Quick Recommended LinksJobs by Location Job by industries POSITION SUMMARY FunctionAre you ready to grow your dream career Join our amazing team and help deliver unforgettable cuisines and create memorable experiences. We are recruiting...
-
Guest Experience Lead
4 days ago
Cape Town, Western Cape, South Africa eJobDesign Full timeWe believe in creating a supportive work environment at The Vineyard Hotel. Our commitment to staff well-being and development is evident in our approach to growth opportunities. We offer internal programs, traineeships, study loans, and professional coaching for managers to support their journey.Guest Experience LeadWe're looking for an inspiring leader who...
-
Guest Experience Coordinator
6 days ago
Cape Town, Western Cape, South Africa Marriott Full timeJob DescriptionAs a Guest Experience Supervisor at Marriott, you are the first point of contact for our guests. Your role is to provide exceptional service and ensure that every guest has an enjoyable stay.You will be responsible for processing all guest check-ins, verifying guest identity and form of payment, assigning rooms, and issuing room keys. You will...
-
Guest Experience Coordinator
19 hours ago
Cape Town, Western Cape, South Africa Hyatt Group Full timeAre you passionate about delivering exceptional customer service and creating memorable experiences for our guests?Do you possess excellent communication and interpersonal skills, with a minimum of 2 years' experience as a receptionist within the hospitality industry?If so, we encourage you to apply for the position of Front Office Receptionist/Host at the...
-
Guest Experience Ambassador
2 days ago
Cape Town, Western Cape, South Africa Kerzner International Full timeCompany OverviewKerzner International is a leading luxury hospitality company that exists to create unforgettable experiences for our guests. We strive to anticipate their needs, exceed their expectations, and leave a lasting impression.Our brand is built on the principles of excellence, innovation, and dedication to quality. We believe in making our guests...
-
Guest Experience Ambassador
5 days ago
Cape Town, Western Cape, South Africa Progressive Edge Full timeWe're looking for a dedicated **Guest Experience Ambassador** to join our team at Progressive Edge. As a key member of our customer support team, you'll play a vital role in delivering exceptional guest experiences and building lasting relationships with our clients.About the RoleYou'll be responsible for providing expert guidance to our clients on how to...
-
Cape Town, Western Cape, South Africa Ananzi Full timeAbout Village N Life's Values: We value exceptional service, innovation, and employee growth, recognizing that these factors contribute to our success. As a leading local Tourism and Hospitality group, we strive to create a positive work environment that encourages staff to thrive, resulting in exceptional guest experiences.Job Title: Executive HousekeeperWe...
-
Hotel Guest Manager
5 days ago
Cape Town, Western Cape, South Africa Khula Placements Full timeJob Opportunity: Hotel Guest Experience ManagerWe are seeking a highly skilled and experienced Hotel Guest Experience Manager to join our team. This is an exciting opportunity for a dedicated hospitality professional passionate about delivering exceptional customer service and creating unforgettable guest experiences.Key Responsibilities:Ensure a seamless...
-
Guest Driver
5 days ago
Cape Town, Western Cape, South Africa HR Genie Full timeA prestigious and well-established Private Game Reserve, located just 2.5 hours from Cape Town, is looking for a dedicated Guest Driver to join our team. We are seeking an enthusiastic individual with a passion for guest service and a strong commitment to safety and professionalism on the road.Key Responsibilities:Transporting guests to and from the...
-
Guest Driver
4 days ago
Cape Town, Western Cape, South Africa HR Genie Full timeA prestigious and well-established Private Game Reserve, located just 2.5 hours from Cape Town, is looking for a dedicated Guest Driver to join our team. We are seeking an enthusiastic individual with a passion for guest service and a strong commitment to safety and professionalism on the road.Key Responsibilities:Transporting guests to and from the...
-
Guest Relations Officer
3 weeks ago
Cape Town, Western Cape, South Africa Karen Tupper Recruitment Full timeGuest Relations Officer – Luxury Wine Estate Franschhoek, Cape TownA luxury wine estate in the Franschhoek area is seeking a dedicated and service-oriented Guest Relations Officer to ensure an exceptional guest experience at its exclusive lodges. The ideal candidate will have a passion for hospitality and a talent for making every guest feel welcome and...
-
Hotel Guest Services Representative
14 hours ago
Cape Town, Western Cape, South Africa Hyatt Group Full timeJob DescriptionWe are seeking a highly skilled Front Office Receptionist/Host to join our dynamic team at the Hyatt Regency Cape Town. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our guests and ensuring a seamless check-in and check-out experience.Your primary responsibilities will include...