Guest Relations Officer

Key Responsibilities:- Greet guests upon arrival and provide them with a warm welcome- Assist guests with any inquiries, requests, or concerns they may have during their stay- Handle guest complaints and work towards providing a satisfactory resolution- Maintain a professional and positive attitude at all times while interacting with guests- Coordinate with...

Key Responsibilities:- Greet and welcome guests as they embark on the ship, ensuring a warm and friendly atmosphere- Provide information and assistance to guests regarding onboard activities, services, and amenities- Handle guest inquiries, complaints, and requests in a timely and professional manner- Manage guest accounts and process payments for onboard...

Key ResponsibilitiesFront Office Operations Management: Oversee all aspects of the front office, including guest check-in and check-out procedures, reservations, guest services, and room assignments.Team Supervision: Lead and train receptionists, porters, and drivers to provide exceptional customer service to guests.Guest Relations: Address and resolve guest...

About UsWe are a luxury hospitality brand that is passionate about delivering exceptional guest experiences and fostering a culture of innovation and excellence. Our goal is to provide our guests with unforgettable experiences that exceed their expectations.Job DescriptionThe Front Office Manager will be responsible for leading a team of dedicated...

Job title : Guest Service Duty ManagerJob Location : Western Cape, Cape TownDeadline : April 03, 2025Quick Recommended LinksJobs by Location Job by industries JOB SUMMARY FunctionReporting to the Guest Services Experience Manager, the successful incumbent will be responsible to foster relationships with guests to enhance the guest experience. Display a...

Job title : Guest Experience Supervisor (Front Office Supervisor) - AC Hotel by Marriott Cape Town WaterfrontJob Location : Western Cape, Cape TownDeadline : March 26, 2025Quick Recommended LinksJobs by Location Job by industries POSITION SUMMARYProcess all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing...

Are you passionate about delivering exceptional customer service and creating memorable experiences for our guests?Do you possess excellent communication and interpersonal skills, with a minimum of 2 years' experience as a receptionist within the hospitality industry?If so, we encourage you to apply for the position of Front Office Receptionist/Host at the...

Job DescriptionWe are seeking a highly skilled and experienced Guest Services Officer to join our crew. As a key member of our team, you will be responsible for providing exceptional customer service to our guests, ensuring their needs are met, and exceeding their expectations.Main Responsibilities:Greet and welcome guests as they embark on the ship,...

Job DescriptionWe are seeking a highly skilled Front Office Receptionist/Host to join our dynamic team at the Hyatt Regency Cape Town. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our guests and ensuring a seamless check-in and check-out experience.Your primary responsibilities will include...

Job title : Guest Experience Expert_SA (Call Centre Agent)Job Location : Western Cape, Cape TownDeadline : April 03, 2025Quick Recommended LinksJobs by Location Job by industries POSITION SUMMARY FunctionAre you ready to grow your dream career Join our amazing team and help deliver unforgettable cuisines and create memorable experiences. We are recruiting...

ResponsibilitiesAs a Front Office Receptionist/Host at the Hyatt Regency Cape Town, your primary responsibilities will include:Greeting and welcoming guests in a professional and friendly manner.Managing incoming calls and redirecting them as needed.Checking guests in and out of the hotel.Maintaining accurate records and managing administrative...

Job title : Guest Experience Expert (Receptionist) - Protea Hotel by Marriott Breakwater Lodge WaterfrontJob Location : Western Cape, Cape TownDeadline : March 26, 2025Quick Recommended LinksJobs by Location Job by industries POSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an experience...

Job title : Guest Experience Expert (Night Receptionist) - Protea Hotel by Marriott Breakwater Lodge WaterfrontJob Location : Western Cape, Cape TownDeadline : April 03, 2025Quick Recommended LinksJobs by Location Job by industries POSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an...

Job title : Guest Experience Expert (Receptionist) - Cape Town Marriott Hotel Crystal TowerJob Location : Western Cape, Cape TownDeadline : March 13, 2025Quick Recommended LinksJobs by Location Job by industries POSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is...

Job title : Guest Experience Expert (At Your Service) - Cape Town Marriott Hotel Crystal TowersJob Location : Western Cape, Cape TownDeadline : March 13, 2025Quick Recommended LinksJobs by Location Job by industries POSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is...

About UsWe are Anantara Mina Al Arab Ras Al Khaimah Resort, a world-class destination offering an unparalleled dining experience. As a Guest Services Representative, you will be part of a dynamic team dedicated to delivering exceptional service to our guests.Your primary responsibility will be to provide attentive and personalized service, ensuring that...

Job Title: Spa Guest Services CoordinatorWe are seeking a friendly and welcoming individual to join our team as a Spa Guest Services Coordinator.This role is responsible for providing exceptional customer service, managing guest bookings, and ensuring a smooth and pleasant experience for all spa visitors.The ideal candidate will have strong communication...

Job Overview:As the Assistant Front Office Manager at a luxury resort, you will be responsible for overseeing the receptionists, porters, and drivers to ensure a seamless and exceptional guest experience. Your role is essential in creating a positive first impression and maintaining high standards of service throughout the guest's stay. As a leader, you will...

Job Overview:As the Assistant Front Office Manager at a luxury resort, you will be responsible for overseeing the receptionists, porters, and drivers to ensure a seamless and exceptional guest experience. Your role is essential in creating a positive first impression and maintaining high standards of service throughout the guest's stay. As a leader, you will...

Our client, a prestigious Wine Estate in Stellenbosch is looking for a Front Office Manager to join their team. Responsibilities: Able to carry out and complete all duties Responsible of a guest relations officer, night auditor and duty manager Ensure that all guests needs and complaints are responded to quickly and efficiently Brief all colleagues daily in...