Guest Experience Coordinator
15 hours ago
As a Guest Experience Supervisor at Marriott, you are the first point of contact for our guests. Your role is to provide exceptional service and ensure that every guest has an enjoyable stay.
You will be responsible for processing all guest check-ins, verifying guest identity and form of payment, assigning rooms, and issuing room keys. You will also be responsible for setting up accurate accounts for each guest, ensuring rates match market codes, and documenting exceptions.
In addition to your administrative duties, you will be responsible for ensuring that our guests receive excellent service. This includes supplying them with directions and property information, accommodating their requests, and following up to ensure that their needs have been met.
You will work closely with our front desk team to ensure that all guest transactions are processed accurately and efficiently. You will also be responsible for compiling and reviewing daily reports/logs/contingency lists, completing cashier and closing reports, and balancing and dropping receipts.
We are looking for someone who is able to work in a fast-paced environment, has excellent communication and interpersonal skills, and is able to lift and move objects weighing less than or equal to 25 pounds. If you are a team player who is passionate about providing exceptional service, we would love to hear from you
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Guest Experience Manager
3 days ago
Cape Town, Western Cape, South Africa Charles Hope Apartments Full timeJob DescriptionYou will play a key part in our day-to-day operations, coordinating the whole customer journey from online pre-checking to guest departure while answering guests' queries remotely throughout 15 different markets.Offer a warm welcome to our guests and provide reliable information and support services throughout their experience with us.Liaise...
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Guest Experience Coordinator
4 days ago
Cape Town, Western Cape, South Africa The Capital Hotels, Apartments & Resorts Full timeAbout Our TeamThe Capital Hotels, Apartments & Resorts is a dynamic and innovative company that values its staff and strives to create a positive work environment. As a Spa Receptionist, you will be part of a talented team dedicated to delivering exceptional guest experiences.Main Responsibilities:Manage client inquiries and schedule appointments...
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Guest Experience Supervisor
3 days ago
Cape Town, Western Cape, South Africa 21c Museum Hotels Full timeAbout the Position: Assistant Front Office ManagerPrimary Duties and ResponsibilitiesThis crucial role involves overseeing front desk operations, crafting unforgettable guest experiences, and driving collaboration among team members. As a natural leader with excellent communication skills, you will thrive in this position.Main AccountabilitiesEnsure strict...
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Guest Experience Manager
5 days ago
Cape Town, Western Cape, South Africa Vhrs Full timeKey ResponsibilitiesAs a Guest Experience Manager at Vhrs, you will play a crucial role in ensuring that our guests have an exceptional stay with us. Your primary responsibility will be to act as the primary point of contact for guests and tenants, handling inquiries, check-ins, check-outs, and issue resolution. You will also be responsible for coordinating...
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Guest Experience Expert
2 weeks ago
Cape Town, Western Cape, South Africa Marriott International Full timeJob title : Guest Experience Expert (Receptionist) - Protea Hotel by Marriott Breakwater Lodge WaterfrontJob Location : Western Cape, Cape TownDeadline : March 26, 2025Quick Recommended LinksJobs by Location Job by industries POSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an experience...
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Guest Experience Expert
4 days ago
Cape Town, Western Cape, South Africa Marriott International Full timeJob title : Guest Experience Expert (Receptionist) - Cape Town Marriott Hotel Crystal TowerJob Location : Western Cape, Cape TownDeadline : March 13, 2025Quick Recommended LinksJobs by Location Job by industries POSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is...
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Guest Experience Expert
2 weeks ago
Cape Town, Western Cape, South Africa Marriott International Full timeJob title : Guest Experience Expert (Night Receptionist) - Protea Hotel by Marriott Breakwater Lodge WaterfrontJob Location : Western Cape, Cape TownDeadline : April 03, 2025Quick Recommended LinksJobs by Location Job by industries POSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an...
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Guest Experience Expert
4 days ago
Cape Town, Western Cape, South Africa Marriott International Full timeJob title : Guest Experience Expert (At Your Service) - Cape Town Marriott Hotel Crystal TowersJob Location : Western Cape, Cape TownDeadline : March 13, 2025Quick Recommended LinksJobs by Location Job by industries POSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is...
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Guest Experience Specialist
3 days ago
Cape Town, Western Cape, South Africa Marriott Full timeJob OverviewWe are seeking a highly skilled Guest Experience Specialist to join our team at Marriott International. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences that exceed expectations.Key Responsibilities:Provide personalized service to guests, ensuring their stay is comfortable and...
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Guest Experience Supervisor
2 weeks ago
Cape Town, Western Cape, South Africa Marriott International Full timeJob title : Guest Experience Supervisor (Front Office Supervisor) - AC Hotel by Marriott Cape Town WaterfrontJob Location : Western Cape, Cape TownDeadline : March 26, 2025Quick Recommended LinksJobs by Location Job by industries POSITION SUMMARYProcess all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing...
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Guest Experience Professional
15 hours ago
Cape Town, Western Cape, South Africa Kerzner International Full timeKerzner International is seeking a Guest Experience Professional to join our team at our luxury resort. As a member of our staff, you will play a vital role in ensuring that every guest has an unforgettable experience.The ideal candidate will have a strong background in hospitality, with excellent communication and interpersonal skills. They will also...
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Guest Experience Expert_SA
2 weeks ago
Cape Town, Western Cape, South Africa Marriott International Full timeJob title : Guest Experience Expert_SA (Call Centre Agent)Job Location : Western Cape, Cape TownDeadline : April 03, 2025Quick Recommended LinksJobs by Location Job by industries POSITION SUMMARY FunctionAre you ready to grow your dream career Join our amazing team and help deliver unforgettable cuisines and create memorable experiences. We are recruiting...
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International Guest Services Coordinator
5 days ago
Cape Town, Western Cape, South Africa Cullinan Holdings Limited Full timeAbout Us:Cullinan Holdings Limited is a leading organization in the travel industry, committed to delivering exceptional guest experiences. We are seeking a highly skilled and experienced Guest Services Officer to join our team at the Cape Town International Airport. As a key member of our Guest Services Team, you will be responsible for ensuring our clients...
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Guest Experience Manager
3 days ago
Cape Town, Western Cape, South Africa Staff Unlimited Full timeWe are seeking a highly skilled Guest Experience Manager to join our team at Staff Unlimited. As a Guest Experience Manager, you will be responsible for delivering exceptional guest experiences and driving revenue growth.About the JobThis role is ideal for someone with a passion for hospitality and customer service. You will work closely with our clients and...
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International Airport Experience Coordinator
6 days ago
Cape Town, Western Cape, South Africa Pick 'N Pay Full timeWe are seeking a highly organized and detail-oriented International Airport Experience Coordinator to join our team at the Cape Town International Airport. As an Experience Coordinator, you will be responsible for coordinating guest experiences, including arranging transportation, accommodations, and activities.Key Responsibilities:Coordinating guest...
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Airport Guest Experience Specialist
5 days ago
Cape Town, Western Cape, South Africa Cullinan Holdings Limited Full timeJob Description:Cullinan Holdings Limited is seeking a highly skilled and experienced Guest Services Officer to join our team at the Cape Town International Airport. As a key member of our Guest Services Team, you will be responsible for delivering exceptional guest experiences, ensuring that our clients receive top-notch service throughout their journey.Key...
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Guest Experience Lead
4 days ago
Cape Town, Western Cape, South Africa Pullman Kinshasa Grand hôtel Full timeFront Office Manager Job DescriptionOverview:Pullman Kinshasa Grand hôtel is a leading hospitality brand with a strong reputation for excellence. We are seeking a highly skilled and experienced Front Office Manager to join our team in Cape Town, South Africa. This is an exciting opportunity to contribute to the success of our hospitality business and lead a...
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Guest Experience Liaison
3 days ago
Cape Town, Western Cape, South Africa Staff Unlimited Full timeAbout the JobAt Staff Unlimited, we're looking for a dedicated individual to enhance the guest experience and maximize revenue flow while providing expert travel advice. This role requires strong interpersonal skills and a passion for delivering exceptional service.Key Responsibilities:BUILDING RELATIONSHIPS: Establish trust with clients and create bespoke...
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Guest Services Coordinator
3 days ago
Cape Town, Western Cape, South Africa 21c Museum Hotels Full timeOur VisionWe are committed to delivering exceptional guest experiences, while continuously improving our services and operations. Our vision is to become the leading hotel chain in the industry, known for our high-quality service, excellent amenities, and warm hospitality.Job DescriptionThe Front Office Manager will play a key role in ensuring that our...
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Guest Relations Officer
2 weeks ago
Cape Town, Western Cape, South Africa Karen Tupper Recruitment Full timeGuest Relations Officer – Luxury Wine Estate Franschhoek, Cape TownA luxury wine estate in the Franschhoek area is seeking a dedicated and service-oriented Guest Relations Officer to ensure an exceptional guest experience at its exclusive lodges. The ideal candidate will have a passion for hospitality and a talent for making every guest feel welcome and...