Global Customer Experience Representative
6 days ago
We are seeking a highly skilled Global Customer Experience Representative to join our team at Black Pen Recruitment. In this role, you will be responsible for providing exceptional customer service to clients across the globe.
With a strong focus on customer satisfaction, you will be the primary point of contact for customers, handling their inquiries, and resolving any issues that may arise.
The ideal candidate will have excellent communication skills, both written and verbal, and be proficient in using customer service software, CRM systems, and Microsoft Office Suite.
You will also possess a basic understanding of the company's products and services, as well as the ability to think critically and provide quick, effective solutions to customer issues.
In addition to your technical skills, you will be able to work independently as well as part of a team, with a strong focus on multitasking and time management.
As a Global Customer Experience Representative, you will be expected to stay up-to-date with product offerings, services, promotions, and company policies to ensure accurate information is provided to customers.
You will also be responsible for educating customers on product features, benefits, and usage, and working closely with other customer service team members and departments to ensure a seamless customer experience.
The salary for this position is estimated to be around R24,000 per month, based on industry standards and location. If you are a motivated and customer-focused individual looking to take your career to the next level, please apply now.
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Customer Experience Representative
2 weeks ago
Cape Town, Western Cape, South Africa Customer Experience People SA Ltd Full timeAbout Customer Service Adviser RoleWe are seeking a highly skilled Customer Service Adviser with webchat and voice experience to join our global team at Customer Experience People SA Ltd.Key Responsibilities:Provide high-quality responses to customers, maintaining performance standards and handling high volumes of calls/chats/emails.Proactively identify...
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Cape Town, Western Cape, South Africa Customer Experience People SA Ltd Full timeAt Customer Experience People SA Ltd, we're on the hunt for talented individuals to join our global team as Customer Service Representatives with a passion for webchat. If you're an ambitious and driven professional with exceptional communication skills, we want to hear from you!Job OverviewWe're looking for someone who can provide top-notch service to our...
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Cape Town, Western Cape, South Africa Customer Experience People SA Ltd Full timeJob OverviewHuntswood, a global leader in customer experience solutions, is seeking highly motivated and experienced Customer Service Advisers to join its team. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences through various communication channels.Responsibilities:• Provide timely and accurate...
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Customer Experience Associate Lead
3 weeks ago
Cape Town, Western Cape, South Africa Customer Experience People SA Ltd Full timeAre you a customer experience enthusiast with a passion for delivering exceptional service? We are seeking an experienced Customer Service Adviser to join our global team. As a Customer Experience Associate Lead, you will play a vital role in providing high-quality responses to customers, maintaining performance standards, and attending to high volumes of...
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Cape Town, Western Cape, South Africa Customer Experience People SA Ltd Full timeWe are seeking an ambitious and driven Customer Service Representative with excellent communication skills to join our global team at Customer Experience People SA Ltd.About the Role:Provide exceptional responses to customer inquiries, maintaining high quality of services and performance standards.Proactively identify issues and problems before they arise,...
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Customer Service Representative
1 month ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at WNS Global Services. As a key member of our customer support team, you will be responsible for delivering exceptional customer service and ensuring that our clients receive the highest level of satisfaction.
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Customer Experience Representative
1 month ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeAbout WNS Global ServicesWe are a leading global business process management company, providing services in customer interaction, finance & accounting, human resources, research and analytics, manufacturing, supply chain and order management. Our comprehensive outsourcing services deliver real value to clients by helping them improve their efficiency and...
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Travel Customer Experience Representative
1 month ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeJob Overview:We are seeking a highly skilled Travel Call Centre Agent to join our team at WNS Global Services. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and driving business growth.About the Role:This is an exciting opportunity to work in a fast-paced call centre environment,...
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Customer Experience Team Lead
3 weeks ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeWe are seeking a seasoned leader to spearhead our customer experience team at WNS Global Services. This is an exceptional opportunity for a motivated individual to join our dynamic organization and drive business growth through effective leadership and strategic decision-making.Key Responsibilities:Manage a high-performing team of customer service...
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Customer Service Representative
1 month ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at WNS Global Services. In this role, you will be responsible for handling insurance claims and providing exceptional customer service to our clients.
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Customer Service Representative
1 month ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at WNS Global Services.Job SummaryThe successful candidate will be responsible for providing exceptional customer service, resolving queries and complaints, and handling collections and debt management tasks.About the RoleThis is an exciting opportunity to work in a...
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Customer Experience Specialist
1 month ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeJob Summary:WNS Global Services is seeking a Customer Experience Specialist to join our team in Claremont. This exciting opportunity requires an individual with exceptional communication skills to provide customers with a first-class service experience in a contact center environment.About the Role:We are looking for high-performance individuals who can...
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Global Customer Experience Advocate
3 weeks ago
Cape Town, Western Cape, South Africa TTEC Full timeJob OverviewWe are seeking a highly skilled Global Customer Experience Advocate to join our team in Western Cape, Cape Town.Salary:R175,000 - R250,000 per annumJob DescriptionAs a Global Customer Experience Advocate, you will be responsible for delivering exceptional customer experiences through prompt and accurate communication. Your primary goal will be to...
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Customer Experience Specialist
2 months ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeOperations Lead Associate OverviewAs an Operations Lead Associate at WNS Global Services, you will play a pivotal role in delivering exceptional customer experiences across multiple channels. This exciting opportunity requires high-performing individuals with exceptional communication skills to provide first-class service in a contact center environment.Key...
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Customer Experience Representative
2 months ago
Cape Town, Western Cape, South Africa MyRunway Full timeAt MyRunway, we're committed to delivering exceptional customer experiences. As our Customer Experience Representative, you'll play a pivotal role in helping us achieve this goal. Your responsibilities will include:Providing top-notch support to our customers across various platforms.Engaging daily with customers to resolve queries and address...
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Customer Experience Team Lead
3 weeks ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeJob OverviewAt WNS Global Services, we are seeking a seasoned Customer Experience Team Lead to join our team in the Travel Operations department.About the RoleThe Customer Experience Team Lead will be responsible for leading a high-performing team of agents to create a customer-centric culture through effective management of people, metrics, and projects.The...
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Cape Town, Western Cape, South Africa WNS Global Services Full timeJob Title: Sales and Service Representative: Customer Experience ExpertAbout the Role:The ideal candidate will be a motivated and results-driven individual with excellent communication skills, able to work in a fast-paced environment and handle multiple sales calls per day. With a strong focus on customer satisfaction, you will be responsible for identifying...
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Customer Experience Champion
1 month ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeWNS Global Services is committed to delivering exceptional customer service, and as a Call Centre Agent, you will play a vital role in achieving this goal. About the RoleThis exciting opportunity involves handling high-volume customer enquiries, resolving issues efficiently, and providing accurate information on products and services. You will be responsible...
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Customer Experience Representative
2 days ago
Cape Town, Western Cape, South Africa Black Ink Promotions Full timeJob SummaryWe are seeking a highly skilled Customer Experience Representative to join our team at Black Ink Promotions. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving business growth through effective sales strategies. Your primary goal will be to create brand awareness for our client...
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Customer Service Representative
1 month ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeWe are seeking a skilled Customer Service Representative to join our team at WNS Global Services. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service to clients across the travel industry.Key Responsibilities:To effectively communicate with customers, identifying and resolving their queries in a...