Customer Service Representative
4 weeks ago
We are seeking a skilled Customer Service Representative to join our team at WNS Global Services. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service to clients across the travel industry.
Key Responsibilities:
- To effectively communicate with customers, identifying and resolving their queries in a timely and professional manner.
- To maintain accurate records of customer interactions, ensuring seamless communication across all channels.
- To stay up-to-date with product knowledge and industry developments, providing expert advice to customers as needed.
About You:
- A minimum of 2 years' experience in a similar role, preferably within the travel or tourism industry.
- Grade 12 or equivalent qualification, with relevant training or certifications in customer service or a related field.
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
What We Offer:
- A competitive salary of $50,000 per annum, commensurate with experience.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A dynamic and supportive work environment, with a focus on employee well-being and success.
How to Apply:
Please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications. We look forward to hearing from you
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