Reception and Switchboard Manager

1 month ago


Province of North West, South Africa Broll Property Group Full time
Job Title: Receptionist (Mahikeng Mall)

Job Summary:

We are seeking a highly skilled Receptionist to join our team at Mahikeng Mall. The successful candidate will be responsible for managing the telephone switchboard, maintaining a computerized database of telephone information, and providing exceptional customer service.

Key Responsibilities:

  • Manage the telephone switchboard and ensure that all calls are answered promptly and professionally.
  • Maintain a computerized database of telephone information and ensure that it is up-to-date and accurate.
  • Provide exceptional customer service to clients, visitors, and staff, ensuring that all interactions are friendly, professional, and courteous.
  • Assist with clerical duties, such as typing, proofreading, and data entry.
  • Manage the boardroom, reception, and visitors' waiting area, ensuring that they are clean, secure, and well-maintained.
  • Perform other duties as required or assigned.

Requirements:

  • Matric (Senior Certificate)
  • Certificate in Switchboard and Reception Management
  • 1-2 years' experience in reception and switchboard management
  • Excellent communication and customer service skills
  • Proficient in MS Office

Working Environment:

The successful candidate will be working in a fast-paced environment at Mahikeng Mall, providing exceptional customer service to clients, visitors, and staff. The ideal candidate will be able to work independently and as part of a team, with excellent communication and interpersonal skills.



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