Key Controller and Switchboard Operator
6 months ago
**Job Advert Summary**:
Are you an organised and detail-oriented individual with a passion for the automotive industry? We are currently seeking a Key Controller/ Switchboard Operator to join our team at Rola Cars.
If you are a proactive and customer-focused individual with excellent organisational skills, we want to hear from you
**Salary structure**:
- Basic monthly salary
- Provident fund & Medical aid benefits
**Minimum Requirements**:
- Min Grade 12
- Motor Industry experience advantageous
- Health & Safety experience a necessity
- Cashier experience advantageous
- Fully comprehensive in MS Office suite (Excel essential)
- Strong administrative & multi-tasking skills
- Strong numerical ability and financial interest
- Must be able to work independently and be detail-oriented
- Must be able to perform under pressure
**Duties and Responsibilities**:
**Key Control**
- Receive all vehicle keys and ensure they are correctly tagged for identification
- Keep an accurate register of all key movements
- Ensure keys are always secured and only in the posession of authorised personnel
**Switchboard & General Administration**
- Operate the company's switchboard system, efficiently managing incoming and outgoing calls.
- Provide exceptional customer service to callers, directing them to the appropriate departments or personnel.
- Maintain accurate and up-to-date records of calls and messages.
- Assist with administrative tasks such as data entry, filing, and document management
**Health & Safety**
- Oversee the implementation of health and safety protocols within the workplace.
- Conduct regular inspections to identify potential hazards and ensure compliance with safety regulations.
- Develop and update safety procedures and guidelines.
- Organise safety training sessions and drills for employees.
**Cashier & Fine management**
- Daily banking & credit card recons
- Timeously allocate traffic fines to responsible people
- Collect proof of payment for traffic fines
- Transfer fines to customers via traffic department
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