Operations Trainer
4 weeks ago
Main Purpose:
The primary objective of this role is to deliver high-quality training and development programs to assigned operational business units, ensuring that employees acquire the necessary skills and knowledge to excel in their roles.
Key Responsibilities:
1. Training Delivery:
· Conduct new starter training, as well as refresher, up-skilling, and cross-skilling training sessions.
2. Assessment:
· Conduct assessments for all training events and provide remedial support to delegates prior to re-assessment.
3. Administration:
· Capture learner records in line with Ucademy requirements, including completing annual training reports, delegate attendance registers, and updating operational skills matrices.
Qualifications:
· Grade 12/Matric
· Tertiary qualification in training and development would be beneficial
Experience:
· 2+ years' experience in Learning & Development
· Previous experience in an Automotive Role will be beneficial
· Training, coaching, and mentoring experience
· Computer literacy at intermediate level (MS Office)
Knowledge, Skills, and Attributes:
· High proficiency in delivering impact training and facilitation
· Strong planning, organizing, and time management skills
· High proficiency in verbal and written English
· Strong communication and interpersonal skills
· High attention to detail and accuracy
· Exceptional administrative skills
· Ability to work within a team
· Self-motivated
· Self-manageable
· Strong customer service orientation
· Proactive
· Ability to learn, understand, and master new information and multiple processes quickly
· Deal with complexity
· Take ownership and deliver results
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