Operations Specialist

1 week ago


Centurion, Gauteng, South Africa WNS Global Services Full time
Job Title: Operations Trainer

Job Summary:
The Operations Trainer role involves delivering product and technical training to assigned operational business units. This is a key responsibility in ensuring that employees are equipped with the necessary skills to perform their duties effectively.

Main Responsibilities:
1. Training Delivery
- Conduct new starter training, refresher, up-skilling, and cross-skilling training.
2. Assessment
- Complete assessments for all training events.
- Provide remedial support to delegates prior to re-assessment.
3. Administration
- Capture learner records in line with Ucademy requirements:
- Complete Annual Training Reports.
- Complete delegate attendance registers.
- Update operational skills matrix.

Qualifications:
- Grade 12/Matric.
- Tertiary qualification in training and development would be beneficial.

Experience:
- 2+ years' experience in Learning & Development.
- Previous experience in an Automotive Role would be beneficial.
- Training, coaching, and mentoring experience.
- Computer literacy at intermediate level (MS Office).

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