IT Service Delivery Expert

2 days ago


Johannesburg, Gauteng, South Africa Recru-it Full time
About Us:
We are Recru-it, a leading provider of recruitment services. Our mission is to connect talented individuals with exciting job opportunities. We are committed to excellence in everything we do.

Job Opportunity:
We are seeking a skilled Technical Support Engineer to join our team. This is a fantastic opportunity for anyone looking to build a career in IT support. The estimated annual salary for this position is $62,000.

Key Responsibilities:
The successful candidate will be responsible for assisting users onsite and in person, setting up IT hardware for training and examination centers, managing tickets and requests, receiving and recording calls from customers, and providing initial assessment of all tickets. They will also need to possess excellent technical troubleshooting capabilities, including Windows OS and applications, and Office 365 services, as well as good working knowledge of networks, routing & switching.

Requirements:
To succeed in this role, you will need to have a strong technical background, excellent communication skills, and the ability to work well under pressure. You should also be able to learn quickly and be willing to study and obtain new certifications and skills. A+ and N+ certifications are also required.

Benefits:
We offer a competitive salary, a dynamic work environment, and opportunities for professional growth and development.

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