Operational Service Delivery Expert
3 days ago
Customer Focus
The successful candidate will establish and maintain relationships with key client management contacts; attend client meetings and conduct regular client visits; develop awareness of client future business needs, identify potential opportunities and communicate;
Finance Management
Responsible for ensuring on-time and accurate invoice delivery to clients; continuously liaising with credit control, client and service delivery teams to ensure that invoices are paid timeously and queries are resolved; analysing weekly stats per responsible client;
People Development
Candidate will coach and mentor assignees; manage teams and disciplinary issues; manage disciplinary enquiries, CCMA cases, LR activities etc; escalate potential labour risks; establish a positive work environment that results in a committed, motivated, productive operations team and optimal retention of people; drive transformation within team; ensure the required branch performance management, talent development, and succession plan processes are in place, and supported; ensure team members are appropriately trained and developed; responsible for arranging, controlling and overseeing the training of assignees;
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Expert Service Delivery Strategist
1 month ago
Johannesburg, Gauteng, South Africa NTT Full timeAbout the RoleWe are seeking a highly skilled Expert Service Delivery Strategist to join our team. As an Expert Service Delivery Strategist, you will be accountable for Service Management and take responsibility for the delivery of services to one or more of NTT Data's clients.Key ResponsibilitiesEstablish good client relationships and drive productive...
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Service Delivery Expert
3 days ago
Johannesburg, Gauteng, South Africa Happy Elephant Full timeKey ResponsibilitiesThe Service Delivery Expert will be responsible for managing the day-to-day activities of the team on the ground, delegating tasks to team members, and providing installation and upgrade services of supported hardware and software.You will also be required to support key engineering applications at use within the business and manage...
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Service Delivery Expert
4 weeks ago
Johannesburg, Gauteng, South Africa NTT Full timeRole Overview\ComponentNTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success.\ComponentThe Service Delivery Expert will be accountable for Service Management, focusing on ISP service delivery...
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MFS Solution Delivery Expert
4 weeks ago
Johannesburg, Gauteng, South Africa Ericsson Full timeAbout EricssonEricsson is a leading provider of technology and services to network operators, enabling them to deliver world-class mobile and fixed broadband networks.As MFS Solution Delivery Expert, you will lead the team of MFS Solution Architects and Cloud experts to deliver Ericsson Wallet Platform solution rollout as well as application development.You...
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IT Service Delivery Manager
4 weeks ago
Johannesburg, Gauteng, South Africa Pillango Placements Full timePillango Placements is seeking a highly skilled IT Service Delivery Manager to join our team. As an IT Service Delivery Manager, you will be responsible for leading the delivery of high-quality IT services to our clients. If you have experience in IT service management and are looking for a new challenge, we encourage you to apply.About UsPillango Placements...
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Operational Service Delivery Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa Liberty Group South Africa Full timeJob DescriptionWe are seeking a highly skilled Operational Service Delivery Specialist to join our team at Liberty Group South Africa.About the RoleThis is an exciting opportunity for a results-driven professional to deliver exceptional service to clients and stakeholders in Gauteng, Johannesburg.The successful candidate will be responsible for utilising...
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Software Delivery Expert
3 weeks ago
Johannesburg, Gauteng, South Africa Nedbank Full timeJob Title: Software Delivery ExpertAre you a skilled professional looking for a challenging role that involves managing software development projects? We have an exciting opportunity for a Software Delivery Expert at Nedbank.About the Role:The successful candidate will be responsible for leading software development teams to deliver high-quality solutions on...
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Service Delivery Executive
2 weeks ago
Johannesburg, Gauteng, South Africa Genesys Full timeGenesys Service Delivery Manager Job DescriptionAbout the Role:We are seeking an experienced Service Delivery Manager to join our Genesys EMEA Customer Success and Services team. As a key member of the team, you will be responsible for the development and execution of our Managed Services offering.The role entails coordinating service delivery, monitoring...
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Johannesburg, Gauteng, South Africa Liberty Group South Africa Full timeJob OverviewThis role is focused on delivering high-quality services and improving operational efficiency within the Liberty Group South Africa.ResponsibilitiesProvide technical, operational, and administrative support to ensure seamless delivery of services.Identify areas for improvement and implement corrective actions to enhance service quality.Conduct...
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Technical Lead for IT Service Delivery
3 weeks ago
Johannesburg, Gauteng, South Africa Unique Personnel Ltd Full timeJoin Unique Personnel Ltd as a Technical Lead for IT Service DeliveryWe are seeking an experienced Full Stack Engineer with strong leadership skills to oversee and optimize the delivery of IT services to internal and external stakeholders. This role combines technical expertise in full-stack development and database management with leadership and operational...
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Service Delivery Manager
1 month ago
Johannesburg, Gauteng, South Africa Telebest Full timeAbout TelebestWe are a leading provider of innovative solutions in the field of service delivery management.SalaryThe estimated salary for this position is between $80,000 and $110,000 per annum, depending on location and experience.Job DescriptionAs a Service Delivery Manager at Telebest, you will be responsible for driving SLA achievement and cultivating a...
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Mahindra Service Expert
1 month ago
Johannesburg, Gauteng, South Africa Bonafide Human Capital (Pty) Ltd Full timeJob Description:We are seeking a highly skilled Mahindra Master Technician to join our team at Bonafide Human Capital (Pty) Ltd. This role will be based in Johannesburg and involves providing exceptional technical support to staff and ensuring high-quality service delivery to customers.Key Responsibilities:To diagnose and repair Mahindra vehicles efficiently...
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IT Service Delivery Expert
3 days ago
Johannesburg, Gauteng, South Africa Recru-it Full timeAbout Us:We are Recru-it, a leading provider of recruitment services. Our mission is to connect talented individuals with exciting job opportunities. We are committed to excellence in everything we do.Job Opportunity:We are seeking a skilled Technical Support Engineer to join our team. This is a fantastic opportunity for anyone looking to build a career in...
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Service Delivery Head
3 days ago
Johannesburg, Gauteng, South Africa Liham Consulting Pty (Ltd) Full timeAbout UsLiham Consulting Pty (Ltd) is a leading consulting firm specializing in fleet management and technical services.We are committed to delivering exceptional results and building long-term relationships with our clients.We offer a comprehensive benefits package, including medical aid, retirement fund, and annual leave.Job DescriptionWe are seeking an...
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Customer Service Delivery Lead
3 days ago
Johannesburg, Gauteng, South Africa RTT Full timeJob DescriptionWe are seeking an experienced Customer Service Delivery Lead to join our RTT team. As a key member of our operations team, you will be responsible for supporting ecommerce client issues and delivering timely resolutions to customers.In this role, you will serve as the primary point of contact for our clients and internal stakeholders,...
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Service Delivery Lead
3 days ago
Johannesburg, Gauteng, South Africa Network Recruitment Full timeJob Summary: We are seeking a highly experienced Service Delivery Lead to join our team at Network Recruitment. This role will be responsible for overseeing service delivery, managing customer relationships, and driving business growth.About the Role:Oversight of service delivery, including customer onboarding, service request management, and incident...
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Metallurgy Process Expert
2 months ago
Johannesburg, Gauteng, South Africa Service Solutions Full timeService Solutions is seeking a highly skilled Metallurgy Process Expert to join their team. In this role, you will be responsible for ensuring the quality and efficiency of coal management processes.Key Responsibilities:Manage coal purchase and supply contracts to ensure compliance with technical specifications.Contribute to the establishment of technical...
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Delivery Operations Coordinator
2 weeks ago
Johannesburg, Gauteng, South Africa Retail Solutions Full timeRetail Solutions is seeking a highly organized and analytical Delivery Operations Coordinator to join our team. As a key member of our Final Mile Operations, you will play a crucial role in ensuring seamless delivery experiences for our customers.Key Responsibilities:Coordinate daily operations, including tracking orders and ensuring timely product...
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Operations Manager
4 weeks ago
Johannesburg, Gauteng, South Africa RTT Full timeCompany Overview: RTT is a dynamic and innovative company seeking an experienced Operations Manager to oversee the performance compliance of contracted drivers in assigned stores/clusters.Estimated Salary: R 250,000 - R 350,000 per annum, based on location and experience.Job Description: The Operations Manager will ensure quality outputs of functional...
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Service Delivery Manager
1 month ago
Johannesburg, Gauteng, South Africa Abbott Full timeThe OpportunityWe are seeking a talented Service Delivery Manager to join our Core Diagnostics Division CDx team in South Africa.This role may be based in Gauteng or Cape Town and involves daily travel across the assigned territory in South Africa.As Service Delivery Manager, you will be responsible for managing service delivery for the country, working...