Relationship Manager | Business Growth Expert

2 weeks ago


Sandton, South Africa Humankind Group Full time

Business Growth Expert

Requirements:

  • Business or commercial banking sector
  • Managed segments from R500 million to R1 billion

BUSINESS:

  • Ensure Business Profitability and Growth through retention, attraction, and expansion of customers in portfolio
  • Ensure approval of customers lending needs are met through high quality applications
  • Ensure that portfolio is 100% self-funded through the attraction of correctly priced deposits
  • Successfully close cross and up-selling opportunities received from Operational Banker and own sources
  • Achieve Non-Interest Revenue targets

RELATIONSHIP AND CLIENT FOCUS:

  • Client Engagement by conducting contacted amount of customer visits
  • Client Satisfaction by ensuring zero valid complaints from customers
  • Continuously improve turnaround times
  • Ensure no regrettable customer losses

RISK FOCUS:

  • Ensuring risk metrics stay within set parameters for the portfolio
  • Support the Operational Banker in all risk related credit issues
  • AML / KYC adherence
  • Market conduct/ customer experience adherence
  • Completion of all compliance training
  • FAIS adherence general code of conduct


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