Relationship Manager | Business Growth Expert
2 weeks ago
Business Growth Expert
Requirements:
- Business or commercial banking sector
- Managed segments from R500 million to R1 billion
BUSINESS:
- Ensure Business Profitability and Growth through retention, attraction, and expansion of customers in portfolio
- Ensure approval of customers lending needs are met through high quality applications
- Ensure that portfolio is 100% self-funded through the attraction of correctly priced deposits
- Successfully close cross and up-selling opportunities received from Operational Banker and own sources
- Achieve Non-Interest Revenue targets
RELATIONSHIP AND CLIENT FOCUS:
- Client Engagement by conducting contacted amount of customer visits
- Client Satisfaction by ensuring zero valid complaints from customers
- Continuously improve turnaround times
- Ensure no regrettable customer losses
RISK FOCUS:
- Ensuring risk metrics stay within set parameters for the portfolio
- Support the Operational Banker in all risk related credit issues
- AML / KYC adherence
- Market conduct/ customer experience adherence
- Completion of all compliance training
- FAIS adherence general code of conduct
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