Customer Experience Manager

Objectives• Responsible for all actions related to the customer experience strategy in the store with the aim of offering the best possible experience and service to the customer and to our employees too• Responsible for company projects in relation to customer experience as well as follow up all the customer experience KPIs in other to put actions in...

Are you passionate about enhancing customer experiences and driving engagement? We're looking for a Customer Experience Manager to lead our efforts in optimizing the end-to-end customer journey.Key Responsibilities:Develop and implement customer journey strategies to enhance satisfaction and loyalty.Analyze customer interactions to identify pain points and...

Are you passionate about enhancing customer experiences and driving engagement? We're looking for a Customer Experience Manager to lead our efforts in optimizing the end-to-end customer journey.Key Responsibilities:Develop and implement customer journey strategies to enhance satisfaction and loyalty.Analyze customer interactions to identify pain points and...

About usAt OneDayOnly Offers (Pty) Ltd., we're dedicated to providing our customers with an unparalleled shopping experience. Our innovative approach to daily deals has made us the go-to destination for savvy shoppers, with over a million potential buyers getting our daily dose every 24 hours.We're a dynamic team of mega-skilled, self-motivated humans who...

Role OverviewWe are looking for a seasoned Senior Product Manager to lead product innovation, strategy, and execution at TravelLab. This role requires developing high-impact product roadmaps, optimising business processes, and collaborating across teams to deliver scalable and customer-centric solutions.Main ResponsibilitiesProduct Roadmap DevelopmentDefine...

Airline Operations ManagementThis position requires a highly organized and skilled professional to lead a team of contact center agents, delivering exceptional customer service and meeting business objectives.Key Responsibilities:Manage daily operations, including team planning, coaching, and performance evaluation.Maintain high levels of customer...

Job DescriptionThe Lead Generation Group is committed to delivering exceptional customer experiences. Our team strives to provide timely and effective solutions to client complaints and issues.We are seeking an experienced Escalations Specialist Lead to manage and resolve escalated client complaints and issues. This role requires strong de-escalation...

Job RequirementsCompetenciesLeadership: Provide direction and motivation to the teamCommunication: Facilitate effective communication between team members and other departmentsSales Acumen: Develop and implement sales strategiesCustomer Focus: Ensure exceptional customer serviceEducation and ExperienceUndergraduate degree2-3 years sales and client services...

About the RoleThis role requires a customer-focused leader who can drive business growth through service excellence.The ideal candidate will have strong coaching skills, 3-6 years of banking experience, and the ability to translate business goals into team and personal objectives. Main ResponsibilitiesServicing ClientsDeliver outstanding client...

About the JobWe are seeking a talented Support Team Manager to join our US Operations team. As the Client Support Operations Lead, you will be responsible for leading our customer support team in delivering exceptional service. The ideal candidate should have strong leadership, communication, and problem-solving skills to drive team performance and resolve...

Job Description:We are seeking a highly motivated and experienced Customer Experience Manager to join our team at ACB Consulting. As a key member of our retail operations, you will be responsible for driving customer experience initiatives across our stores, ensuring that every interaction with our customers is exceptional.Key Responsibilities:Develop and...

Key ResponsibilitiesProvide exceptional customer service to all guests, ensuring that their needs are met and exceeded.Work closely with our culinary team to ensure timely and efficient delivery of beverages and food.Maintain high standards of cleanliness and organization in the beverage department.Upsell and recommend beverages to guests, promoting our...

We are looking for a highly skilled Customer Experience Coordinator to join our team at Eduvos. In this role, you will be responsible for delivering exceptional student experiences through outstanding customer service and support.Key Areas of ResponsibilityFacilitate the student journey from enrolment to graduation by implementing and managing the end-to-end...

Role SummaryThis is an exciting opportunity to join our team as a Retail Business Development Manager. You will play a key role in driving sales growth and delivering exceptional customer experiences in a boutique environment.The ideal candidate will have 3-5 years of experience in direct customer sales and 2-3 years of professional experience in Retail...

Job OverviewMukuru is seeking an experienced professional to lead the development and implementation of customer journey mapping strategies across all touchpoints. The ideal candidate will have a strong understanding of customer needs, behavior, and preferences, as well as experience in designing and optimizing end-to-end customer experiences.Key...

Job title : Customer Experience Specialist (Spanish / Italian / Dutch Speaker)Job Location : Western Cape, Cape TownDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries Job summary We are in the market for a Customer Experience Specialist (Spanish / Italian / Dutch Speaker) to join our team. As Customer Experience Specialist...

Job title : Customer Experience Specialist (French Speaker)Job Location : Western Cape, Cape TownDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries Job summaryWe are in the market for a Customer Experience Specialist with professional working proficiency in French to join our team in Cape Town. As Customer Experience...

Job title : Customer Experience Specialist (Portuguese Speaker)Job Location : Western Cape, Cape TownDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries Job summary We are in the market for a Customer Experience Specialist (Portuguese Speaker) to join our team. As Customer Experience Specialist you will engage with external...

About TeleTech Holdings, Inc.We're a company that's passionate about making customers happy. Our employees play a vital role in delivering exceptional customer experiences powered by humanity and technology.This Operations Leadership Role is an exciting opportunity to join our team and contribute to our mission of creating amazing customer experiences.Key...

Customer Experience RoleWe are seeking a talented Customer Experience Associate to join our team at Pedros. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer experiences and exceeding guest expectations.Main ResponsibilitiesWelcome and serve customers, ensuring their needs are met promptly and...