Customer Experience Director

Job DescriptionWe are seeking a highly motivated and experienced Customer Experience Director to join our team at ACB Consulting. This is an exciting opportunity for a seasoned retail professional to lead our customer experience strategy and drive business growth.Key ResponsibilitiesDevelop and implement a customer-centric strategy to enhance the overall...

Job DescriptionAt TeleTech Holdings, Inc., we're all about delivering exceptional customer experiences. As a Senior Operations Manager in Cape Town, you'll be part of our team that creates and delivers amazing customer experiences while promoting a performance-driven culture.About the Role:You'll have responsibility for the operational direction and...

About the RoleThis is an exciting opportunity to join WNS Cape Town as a Dialler Manager, where you will play a key role in driving business performance and delivering exceptional customer experiences.Your primary responsibility will be to own and manage the dialler system, ensuring seamless operations and maximum efficiency.You will work closely with...

Objectives• Responsible for all actions related to the customer experience strategy in the store with the aim of offering the best possible experience and service to the customer and to our employees too• Responsible for company projects in relation to customer experience as well as follow up all the customer experience KPIs in other to put actions in...

COOKED is seeking an experienced hospitality leader to fill the role of Experienced Front of House Restaurant Manager.Duties and Responsibilities:Operational cash handling and reconciliationsSupervising service delivery and ensuring high standardsResponsible for opening and closing proceduresGreeting customers and resolving complaintsProviding comprehensive...

About the JobWe are seeking a talented Support Team Manager to join our US Operations team. As the Client Support Operations Lead, you will be responsible for leading our customer support team in delivering exceptional service. The ideal candidate should have strong leadership, communication, and problem-solving skills to drive team performance and resolve...

Company OverviewRecruiters of Distinction is a leading recruitment agency that prides itself on delivering exceptional client service and building long-term relationships with our clients. We are now seeking a Customer Success Director to join our team.Job DescriptionDevelop and implement strategies to drive customer success and growthManage client...

Role Overview:The Sr. Digital Account Director is a key member of our team, responsible for delivering successful digital campaigns that exceed client expectations. This role requires strong leadership skills, excellent communication, and the ability to work effectively with internal stakeholders to drive business growth.Responsibilities:Develop and execute...

Job Overview:TTEC, the global customer experience organization, is seeking an experienced Customer Success Director to lead our EMEA Account Management Team. This role will be instrumental in driving the execution of services within our

Career OverviewEllo Technology SA is seeking a highly skilled Technical Support Leadership Specialist to join our team as the Customer Support Engineering Team Director. This pivotal role requires exceptional leadership, strategic thinking, and customer-centric approach.Main ResponsibilitiesStrategic Collaboration: Collaborate with Customer Care Account...

RequirementsStrong background in SQL with demonstrated proficiency.Experience with programming languages, particularly Python and Freemarker.

Are you passionate about enhancing customer experiences and driving engagement? We're looking for a Customer Experience Manager to lead our efforts in optimizing the end-to-end customer journey.Key Responsibilities:Develop and implement customer journey strategies to enhance satisfaction and loyalty.Analyze customer interactions to identify pain points and...

Are you passionate about enhancing customer experiences and driving engagement? We're looking for a Customer Experience Manager to lead our efforts in optimizing the end-to-end customer journey.Key Responsibilities:Develop and implement customer journey strategies to enhance satisfaction and loyalty.Analyze customer interactions to identify pain points and...

Job Description:We are seeking a highly motivated and experienced Customer Experience Manager to join our team at ACB Consulting. As a key member of our retail operations, you will be responsible for driving customer experience initiatives across our stores, ensuring that every interaction with our customers is exceptional.Key Responsibilities:Develop and...

Job OverviewMukuru is seeking an experienced professional to lead the development and implementation of customer journey mapping strategies across all touchpoints. The ideal candidate will have a strong understanding of customer needs, behavior, and preferences, as well as experience in designing and optimizing end-to-end customer experiences.Key...

BenefitsWe offer enhanced holiday entitlement after two years of service.You'll have opportunities for growth and training to improve your skills and career development.We're committed to creating a workplace where every individual has the opportunity to be themselves.Core ValuesWe strive to drive clients' businesses forward through measurable and considered...

Cape Town, South Africa | Posted on 05/03/2025We're hiring We're looking for a smart, innovative Customer Experience Agent to join our team and help us ensure that our customers have a consistently excellent and delightful experience whenever they engage with us. Join us and be part of a fast-growing business that is disrupting the e-commerce delivery...

About Protect GroupWe're a fast-growing technology solutions company that enhances customer experience and generates additional revenue for businesses.Founded in 2016, we've expanded to serve over 400 business partners across 75+ countries with a presence in 12 global offices.Our AI-driven widget integrates seamlessly into online booking and sales platforms,...

About ACCS - ARES Customer Care Solutions GmbH:We are a leading BPO company specializing in digital solutions for various industries.We are committed to driving innovation and excellence in our services, with a focus on delivering value to our clients.Job Description:ResponsibilitiesProvide prompt and professional support via phone, email, chat, and social...

Role SummaryThis is an exciting opportunity to join our team as a Retail Business Development Manager. You will play a key role in driving sales growth and delivering exceptional customer experiences in a boutique environment.The ideal candidate will have 3-5 years of experience in direct customer sales and 2-3 years of professional experience in Retail...