Customer Experience Coordinator
4 days ago
We are looking for a highly skilled Customer Experience Coordinator to join our team at Eduvos. In this role, you will be responsible for delivering exceptional student experiences through outstanding customer service and support.
Key Areas of Responsibility- Facilitate the student journey from enrolment to graduation by implementing and managing the end-to-end enrolment and onboarding process.
- Manage the handover and transition of new business to ensure continuity and quality service delivery.
- Provide induction and orientation support, including access to systems, to new students.
- Resolve student queries and manage contracts efficiently.
- Develop and maintain strong customer relationship management (CRM) skills to effectively engage with students.
The ideal candidate will possess a B-degree in social work, education/educational psychology, or communication, and at least two years' customer services experience preferably in a higher education or professional development environment.
Desirable Skills and Qualifications- Bachelor's degree in a relevant field.
- Two years' experience in customer-facing roles, preferably in higher education or professional development.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
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Customer Experience Coordinator
5 days ago
Cape Town, Western Cape, South Africa Tower Group South Africa (PTY) Ltd Full timeTower Group South Africa (PTY) Ltd is seeking a highly motivated individual to fill the role of Customer Experience Coordinator. In this position, you will be responsible for managing a team of customer service representatives and driving exceptional operational performance.Your primary responsibility will be to ensure that all team members meet performance...
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Customer Experience Director
47 minutes ago
Cape Town, Western Cape, South Africa SATSA Full timeAbout Our Team:We are a passionate team of professionals dedicated to delivering exceptional travel experiences to our clients.Job Summary:We are seeking a Customer Experience Director to join our team, responsible for creating memorable experiences for our clients through personalized service and attention to detail.Key Responsibilities:Design and implement...
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Customer Experience Director
5 days ago
Cape Town, Western Cape, South Africa COOKED Full timeCOOKED is seeking an experienced hospitality leader to fill the role of Experienced Front of House Restaurant Manager.Duties and Responsibilities:Operational cash handling and reconciliationsSupervising service delivery and ensuring high standardsResponsible for opening and closing proceduresGreeting customers and resolving complaintsProviding comprehensive...
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Customer Experience Director
41 minutes ago
Cape Town, Western Cape, South Africa IGT Solutions Full timeRole OverviewThis role plays a pivotal part in driving sales growth and ensuring exceptional customer service within our fast-paced sales team. Whether you have experience as a sales agent or as a team leader, we're looking for someone with a passion for sales and a deep understanding of the tourism industry.ResponsibilitiesKey Responsibilities:Leverage your...
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Customer Service Coordinator
2 days ago
Cape Town, Western Cape, South Africa University of Fort Hare Full timeThe University of Fort Hare is looking for a talented Customer Service Coordinator to join our team. The successful candidate will be responsible for coordinating customer service activities, managing guest relations, and ensuring excellent customer experience.ResponsibilitiesManage and resolve any issues that may arise during the guest's stayCoordinate...
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Customer Experience Specialist
2 weeks ago
Cape Town, Western Cape, South Africa DigiCert, Inc. Full timeJob title : Customer Experience Specialist (Spanish / Italian / Dutch Speaker)Job Location : Western Cape, Cape TownDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries Job summary We are in the market for a Customer Experience Specialist (Spanish / Italian / Dutch Speaker) to join our team. As Customer Experience Specialist...
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Customer Experience Specialist
2 weeks ago
Cape Town, Western Cape, South Africa DigiCert, Inc. Full timeJob title : Customer Experience Specialist (French Speaker)Job Location : Western Cape, Cape TownDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries Job summaryWe are in the market for a Customer Experience Specialist with professional working proficiency in French to join our team in Cape Town. As Customer Experience...
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Customer Experience Specialist
2 weeks ago
Cape Town, Western Cape, South Africa DigiCert, Inc. Full timeJob title : Customer Experience Specialist (Portuguese Speaker)Job Location : Western Cape, Cape TownDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries Job summary We are in the market for a Customer Experience Specialist (Portuguese Speaker) to join our team. As Customer Experience Specialist you will engage with external...
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Travel Experience Coordinator
5 days ago
Cape Town, Western Cape, South Africa Legendary Expeditions Full timeLegendary Expeditions & Chem Chem LodgesWe offer extraordinary expeditionary routes in northern Tanzania, connecting guests with unscripted adventures in the Serengeti. With 2 lodges and 3 tented camps in stunning locations, including remote areas of the Serengeti, we provide unique safari experiences surrounded by beautiful landscapes and big game.Role...
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Travel Experience Coordinator
7 days ago
Cape Town, Western Cape, South Africa Ten Group Full timeJob Overview: Ten Group is a global luxury concierge service that caters to the needs of High-Networth (HNW) and Ultra-High-Networth (UHNW) clients. We are seeking an exceptional individual to join our Private Travel team as a Travel Experience Coordinator.This role will be responsible for facilitating seamless travel experiences for our esteemed clientele,...
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Customer Experience Agent
3 days ago
Cape Town, Western Cape, South Africa Pargo Full timeCape Town, South Africa | Posted on 05/03/2025We're hiring We're looking for a smart, innovative Customer Experience Agent to join our team and help us ensure that our customers have a consistently excellent and delightful experience whenever they engage with us. Join us and be part of a fast-growing business that is disrupting the e-commerce delivery...
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Customer Experience Specialist
12 hours ago
Cape Town, Western Cape, South Africa DigiCert Full timeWho we areWe're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put...
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Guest Experience Coordinator
5 days ago
Cape Town, Western Cape, South Africa Hyatt Group Full timeAre you passionate about delivering exceptional customer service and creating memorable experiences for our guests?Do you possess excellent communication and interpersonal skills, with a minimum of 2 years' experience as a receptionist within the hospitality industry?If so, we encourage you to apply for the position of Front Office Receptionist/Host at the...
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Store Experience Coordinator
3 days ago
Cape Town, Western Cape, South Africa Clicks Group Limited Full timeAbout UsClicks Group Limited is a leading health and beauty retailer with a strong commitment to providing excellent customer service. We are seeking a Store Experience Coordinator to join our team and contribute to our success.The successful candidate will be responsible for ensuring service excellence at the point of sale by directing and controlling all...
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Customer Experience Agent
12 hours ago
Cape Town, Western Cape, South Africa 10X Investments (Pty) Ltd. Full timeAt the heart of a Group where every job has a meaning, we're looking for our future Branch Coordinator M / F full-time Mon-Fri, located in Cape Town (SA). At Petit Forestier Group, every employee is a talent.Through your expertise and skills, you'll help us to improve quality of life by mastering the cold chain. A dynamic and stimulating environment within...
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Visual Experience Coordinator
5 days ago
Cape Town, Western Cape, South Africa TFG Limited Full timeAbout the PositionWe are looking for a talented Store Visual Merchandiser to drive the visual strategy of our stores at TFG Limited.Main DutiesDevelop and implement in-store visual displaysEnsure that our stores are visually appealing and aligned with the latest fashion trendsMaintain high levels of visual standards throughout the storePlan and coordinate...
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Customer Service Coordinator
5 days ago
Cape Town, Western Cape, South Africa West Coast Personnel Full timeWest Coast Personnel is seeking an experienced Customer Service Coordinator to handle front desk duties.Key Requirements:Prior experience in customer-facing roles or administrationStrong communication and problem-solving skillsAbility to work effectively in a fast-paced environmentThe successful candidate will be responsible for providing top-notch support...
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Employee Experience Coordinator
7 hours ago
Cape Town, Western Cape, South Africa Potentiam Limited Full timeAbout the Employee Experience Coordinator RoleWe are seeking a skilled Employee Experience Coordinator to join our team at Potentiam Limited.The successful applicant will have a proven track record of delivering impactful training initiatives, strong learning strategy development skills, and high-level competency in using Learning Management Systems...
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Employee Experience Coordinator
2 days ago
Cape Town, Western Cape, South Africa WNS Full timeEmployee Experience Coordinator Job DescriptionWe are seeking an Employee Experience Coordinator to support the development of training programs that enhance employee skills and knowledge. The successful candidate will work closely with internal stakeholders to identify training needs and develop content that addresses those needs.Key ResponsibilitiesSupport...
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Global Travel Experience Coordinator
5 days ago
Cape Town, Western Cape, South Africa Ten Lifestyle Group Full timeAbout the RoleWe are seeking a highly skilled Global Travel Experience Coordinator to join our team at Ten Lifestyle Group. As a key member of our travel department, you will be responsible for delivering exceptional customer service to our High-Networth (HNW) and UHNW clients.Your primary goal will be to create unforgettable travel experiences for our...