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Customer Experience Associate

1 week ago

Cape Town, Western Cape, South Africa Pedros Full time
Customer Experience Role

We are seeking a talented Customer Experience Associate to join our team at Pedros. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer experiences and exceeding guest expectations.

Main Responsibilities

  • Welcome and serve customers, ensuring their needs are met promptly and efficiently.
  • Manage table settings, take orders, and serve food and beverages with a smile.
  • Maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Work effectively as part of a team to deliver seamless service and exceed customer expectations.

What We Are Looking For

  • Grade 10 qualification or equivalent.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and as part of a team.
  • Basic math skills and accuracy when handling cash and operating point-of-sale systems.