Customer Experience Specialist

Lead Generation Group seeks an experienced Escalations Specialist Lead to contribute to delivering exceptional customer experiences.Key Responsibilities:Manage and resolve escalated client complaints and issues, ensuring high customer satisfaction.Provide expert guidance and coaching to team members on complaint handling and resolution.In this critical role,...

Job title : Customer Experience Specialist (Spanish / Italian / Dutch Speaker)Job Location : Western Cape, Cape TownDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries Job summary We are in the market for a Customer Experience Specialist (Spanish / Italian / Dutch Speaker) to join our team. As Customer Experience Specialist...

Job title : Customer Experience Specialist (Portuguese Speaker)Job Location : Western Cape, Cape TownDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries Job summary We are in the market for a Customer Experience Specialist (Portuguese Speaker) to join our team. As Customer Experience Specialist you will engage with external...

The role of a Customer Experience Specialist at Houst is a dynamic position that requires exceptional service skills and the ability to navigate complex customer inquiries across various channels.You will become the beacon of service for our customers and guests, providing unparalleled support via telephone, email, and WhatsApp. As the point of escalation...

Who we areWe're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put...

We are seeking a global customer experience specialist to join our team.About the RoleProvide exceptional customer service to clients across the globe.Work in a fast-paced, dynamic environment.Collaborate with colleagues to achieve common goals.Develop and maintain relationships with clients.Contribute to process improvements and innovations.The ideal...

Ambitions Travel Recruitment's client is a renowned destination specialist offering bespoke itineraries and ground handling services throughout Southern Africa.The successful candidate will be responsible for driving sales, leading the reservations team, and ensuring seamless operations. Key responsibilities include building strong client relationships,...

About ACCS - ARES Customer Care Solutions GmbH:We are a leading BPO company specializing in digital solutions for various industries.We are committed to driving innovation and excellence in our services, with a focus on delivering value to our clients.Job Description:ResponsibilitiesProvide prompt and professional support via phone, email, chat, and social...

About UsNMI enables partners with choice and challenges the one-size-fits-all approach to payment. We're creative problem solvers who help visionaries smash through boundaries and think beyond what's possible so they can think about what's next. As a Customer Success Manager at NMI, you'll play a key role in helping our customers achieve their goals and...

Key ResponsibilitiesMinimum of 5 years' experience in a customer-centric retail environment.Proven ability to build rapport with customers from diverse backgrounds.Excellent communication, interpersonal, and presentation skills.A professional and enthusiastic demeanor.

Job DescriptionThis role requires a seasoned professional with a strong background in business administration and sales & marketing, coupled with excellent customer service skills. The ideal candidate will have a bachelor's degree in a relevant field and prior experience in a similar capacity.The Customer Service Consultant will be responsible for delivering...

Job DescriptionThe Lead Generation Group is committed to delivering exceptional customer experiences. Our team strives to provide timely and effective solutions to client complaints and issues.We are seeking an experienced Escalations Specialist Lead to manage and resolve escalated client complaints and issues. This role requires strong de-escalation...

Job SummaryWe are seeking a skilled Customer Care Consultant to join our team at Callforce. The ideal candidate will be responsible for delivering exceptional customer service through online chat and messaging platforms.About the RoleEngage with customers via online chat, responding to inquiries, providing information, and assisting them efficiently.Assist...

We are seeking an experienced Complaints Resolution Specialist to join our team at the Lead Generation Group.About the Role:In this role, you will be responsible for managing and resolving escalated client complaints and issues. You will develop and implement strategies to reduce the frequency of escalations, work closely with other departments to identify...

We currently have a position open for a Customs Specialist within a Beverage company based in the Western Cape. Minimum Requirements: Degree/ Diploma in Logistics, Supply Chain Management, International Trade, or similar 6 8 Years experience in similar role 5 7 Years experience in customs clearing or freight forwarding Should you meet the requirements for...

Job DescriptionThe CX Research Analyst role at Sanlam Limited is a pivotal position that contributes to the company's mission of democratizing financial advice and solutions for everyone across Africa. As a key contributor, you will design, execute, and analyze client experience (CX) research initiatives to deliver actionable insights driving strategic...

Customer Relations SpecialistHire Resolve is seeking a Customer Relations Specialist to provide top-notch customer service and support to our clients in the Metering Industry.Key Responsibilities:Respond to client inquiries and resolve any issues or concerns promptlyCommunicate effectively with clients to understand their needs and preferencesCollaborate...

Job Role: As a Destination Experience Specialist, you will lead the creation of immersive travel experiences for clients visiting multiple African destinations. Key responsibilities include:Key ResponsibilitiesDeveloping and implementing destination experience strategiesCollaborating with internal teams to create seamless travel experiencesManaging supplier...

About UsClearScore is a leading FinTech company on a mission to make personal finance clearer, calmer, and easier to understand. We offer free credit scores and reports to millions of users worldwide.What We're Looking ForWe're seeking an experienced Growth CRM Manager to join our team in Cape Town, South Africa. As a key member of our cross-functional team,...

We're looking for a highly skilled Virtual Support Specialist to join our eXp South Africa team.This role requires someone with excellent communication skills, a strong attention to detail, and the ability to work effectively in a virtual environment.eXp Realty is a global company that values diversity, inclusivity, and creativity.We're committed to creating...