Card and Payment Expert

22 hours ago


Johannesburg, Gauteng, South Africa Planet10 Full time

We are seeking an experienced Card and Payment Expert to join our team at Planet10. In this role, you will be responsible for ensuring the smooth operation of card and payment operations, including Card, EFT, RTC, High Value Payments, and Closed Loop Ecosystems.

The ideal candidate will have a strong understanding of payment systems, with a minimum of 5 years' experience in payments-related roles. They will be responsible for second-line support to customer queries, bank accounts reconciliations, and investigation and resolution of unreconciled items.

A competitive salary range of $95,000 - $125,000 per annum, depending on experience. Our benefits package includes health insurance, retirement savings plan, and paid time off.

Key responsibilities include:

  • Ensuring the smooth operation of card and payment operations
  • Providing exceptional customer service and support
  • Reconciling bank accounts and investigating discrepancies
  • Resolving complex payment issues
  • Processing internal and external payments

We offer a dynamic and supportive work environment, with opportunities for professional growth and development.

Required skills and qualifications:

  • Bachelor's degree in Finance, Business, or related field
  • Minimum 5 years' experience in payments-related roles
  • Strong understanding of payment systems and technology
  • Excellent communication and problem-solving skills


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