Payment Operations Specialist
1 day ago
At Planet10, we are seeking a skilled Payment Operations Specialist to join our team. This role is responsible for ensuring the smooth operation of payment streams, including Card, EFT, RTC, High Value Payments, and Closed Loop Ecosystems.
The ideal candidate will have a strong understanding of payment systems, with a minimum of 5 years' experience in payments-related roles. They will be responsible for second-line support to customer queries, bank accounts reconciliations, and investigation and resolution of unreconciled items.
We offer a competitive salary range of $80,000 - $110,000 per annum, depending on experience. Our benefits package includes health insurance, retirement savings plan, and paid time off.
Key responsibilities include:
- Providing exceptional customer service and support
- Reconciling bank accounts and investigating discrepancies
- Resolving complex payment issues
- Processing internal and external payments
- Remediating payment errors and exceptions
In return, you can expect a dynamic and supportive work environment, with opportunities for professional growth and development.
Required skills and qualifications:
- Bachelor's degree in Finance, Business, or related field
- Minimum 5 years' experience in payments-related roles
- Strong understanding of payment systems and technology
- Excellent communication and problem-solving skills
About us:
Planet10 is a leading provider of payment solutions, with a commitment to innovation and excellence. We are proud to offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
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