Banking Services Representative

2 days ago


Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

Isilumko Staffing (JHB) is looking for a skilled Customer Service Expert to manage credit card operations in Johannesburg. The successful candidate will provide top-notch support to clients, addressing their concerns promptly and professionally.

**Job Description:**

  • Deliver excellent customer service, responding to inquiries about credit card services, transactions, and accounts in a timely manner.
  • Utilize strong problem-solving skills to resolve customer complaints efficiently, maintaining high customer satisfaction levels.
  • Accurately document customer interactions, adhering to banking regulations and best practices.

**Requirements and Qualifications:**

  • At least 1 year of experience in a similar customer service role within the banking sector.
  • Bachelor's degree in Commerce, Finance, or a related field.
  • A clean ITC record and excellent communication skills.

Expected salary range: R220,000 - R280,000 per annum.



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