Banking Services Representative
2 days ago
Isilumko Staffing (JHB) is looking for a skilled Customer Service Expert to manage credit card operations in Johannesburg. The successful candidate will provide top-notch support to clients, addressing their concerns promptly and professionally.
**Job Description:**
- Deliver excellent customer service, responding to inquiries about credit card services, transactions, and accounts in a timely manner.
- Utilize strong problem-solving skills to resolve customer complaints efficiently, maintaining high customer satisfaction levels.
- Accurately document customer interactions, adhering to banking regulations and best practices.
**Requirements and Qualifications:**
- At least 1 year of experience in a similar customer service role within the banking sector.
- Bachelor's degree in Commerce, Finance, or a related field.
- A clean ITC record and excellent communication skills.
Expected salary range: R220,000 - R280,000 per annum.
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