Fintech Payments Expert
1 month ago
Black Pen Recruitment is seeking a skilled Fintech Payments Expert to join our team in a dynamic and fast-growing fintech company.
We are looking for an individual with strong technical troubleshooting skills and experience working in the payments industry. The ideal candidate will have hands-on experience with APIs, coding languages, and tools like Postman.
Responsibilities:
- Provide advanced technical support to resolve issues related to API integration, Postman troubleshooting, and transaction processing.
- Diagnose and troubleshoot integration issues between our platform and merchant systems.
- Monitor the platform and identify issues related to transaction failures, system performance, or engineering escalations.
- Manage and resolve engineering escalations, working closely with developers to find timely solutions.
- Assist with card data migrations and vault migrations, ensuring smooth transitions for customers.
- Collaborate with internal teams to escalate complex issues and drive resolution.
About the Role:
- This role is ideal for junior developers looking to build on their coding and technical support experience.
- The successful candidate will be responsible for providing high-quality support to maintain customer trust and satisfaction.
- You will work collaboratively with internal teams to deliver seamless payment solutions to businesses around the globe.
Requirements:
- 1-2 years of proven experience working in a similar role.
- Strong technical troubleshooting skills with a proven ability to solve complex issues efficiently.
- Familiarity with APIs (RESTful APIs), including hands-on experience using Postman or similar tools for API testing and troubleshooting.
- Proficiency in multiple coding languages, such as JavaScript, Python, or Ruby, with the ability to understand and troubleshoot code-level issues.
Benefits:
- An estimated annual salary of $80,000 - $110,000 depending on location and experience.
- Opportunity to work at a fast-growing fintech company with a dynamic team.
- Grow your technical skills and gain exposure to complex payments and transaction processing systems.
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