Operational Payments Specialist

6 days ago

Johannesburg, Gauteng, South Africa Planet10 Full time

Job Summary: We are seeking an experienced Payment Operations Specialist to join our Payment, Card and Product Backoffice Team.

This role includes operational support of payment streams such as Card, EFT, RTC, High Value Payments, Closed Loop Ecosystems and Value Added Service.

Key Responsibilities:

  • Second-line support to customer queries for payments, card and product.
  • Bank accounts reconciliations.
  • Investigation and resolving of all unreconciled items.
  • Processing of all internal and external payments.
  • Payment remediations (investigate and resolve) on behalf of customers and/or on behalf of the bank.
  • Remediations (investigate and resolve) related to IT alerts and system exception drivers, including communicate any issues to the business.
  • Card-related queries and remediations (investigate and resolve).
  • Product support in terms of fees, interest and rate calculations and exceptions.
  • Payment, card and product exceptions and disputes.
  • Provide insight for new enhancements with the aim of continuously improving and automating processes (incl. SOPs, UAT testing and post-deployment checks).
  • Operations reporting daily and monthly management reports.
  • Participation in all internal and external audit reviews.
  • Troubleshooting and incident management resolution.
  • Training support to first-line customer service team.
  • Ensure all operational processes and execution are compliant with industry regulations.

Requirements:

  • Tertiary education in the form of a degree (NQF7 or above in financial, business, science or engineering).
  • Minimum 5 years' work experience in payments-related roles.
  • A good understanding of the technology and commercials that support Payments, Card and VAS.
  • Comprehensive knowledge of payment systems.

Knowledge and Skills:

  • Computer literacy, Microsoft Office: Outlook, PowerPoint, MSWord, MS Excel and MS Teams.
  • Financial and accounting knowledge – understanding basic financial accounting and financial principles.
  • Knowledge and experience of the payments industry, schemes and regulations and more specifically, the National Payment System (NPS).

Personal Attributes:

  • Independent self-starter who also works well in a team environment.
  • Advanced written and verbal communication skills, able to translate payment concepts into general business concepts.
  • Demonstrate Intense Customer/Seller Focus and Highest level of Integrity, Intellectual Honesty and Strong Work Ethic.
  • Be sharp, analytical and thoughtful.
  • High attention to detail and proven ability to manage multiple competing priorities simultaneously.
  • Should be able to work in flexible environment and setup for hybrid working.
  • Excellent written, oral communication and presentation skills and the ability to express thoughts logically. Demonstrated active listening skills, highly consultative and solutions oriented.
  • Flexible and an ability to deal with ambiguity and continuous change.
  • Detailed and precision-orientated to ensure financial processes are sufficiently robust and executed in line with compliance and risk requirements.

  • Payment Operations Specialist

    3 weeks ago

    Johannesburg, Gauteng, South Africa Planet10 Full time

    Job Title: Payment Operations SpecialistWe are seeking a highly skilled and experienced Payment Operations Specialist to join our team at Planet10.About the RoleThe Payment Operations Specialist will be responsible for providing second-line support to customer queries for payments, card, and product. This includes bank account reconciliations, investigation...

  • Operational Payments Specialist

    3 weeks ago

    Johannesburg, Gauteng, South Africa Planet10 Full time

    Job Title: Operational Payments SpecialistJoin Planet10 as an Operational Payments Specialist and be part of a dynamic team that drives innovation in the payments industry.About the RoleWe are seeking a highly skilled and experienced Operational Payments Specialist to join our Payment, Card and Product Backoffice Team. As an Operational Payments Specialist,...

  • Operational Payments Specialist

    1 month ago

    Johannesburg, Gauteng, South Africa Planet10 Full time

    Job Title: Operational Specialist – PaymentsWe are seeking a highly skilled and experienced Operational Specialist to join our Payment, Card and Product Backoffice Team. As an Operational Specialist, you will play a critical role in ensuring the smooth execution of payment streams, including Card, EFT, RTC, High Value Payments, Closed Loop Ecosystems, and...

  • Operational Specialist – Payments

    2 months ago

    Johannesburg, Gauteng, South Africa Planet10 Full time

    Job SummaryWe are seeking a highly skilled and experienced Payment Operations Expert to join our team at Planet10. As an Operational Specialist – Payments, you will play a critical role in ensuring the smooth execution of payment streams, including card, EFT, RTC, and high-value payments.Key ResponsibilitiesProvide second-line support to customer queries...

  • Corporate Payments Specialist

    3 weeks ago

    Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Job Title: Corporate Payments Processing SpecialistLocation: Johannesburg, CBDType: 1-year ContractJob Summary: We are seeking a highly motivated and detail-oriented individual to fill the role of Corporate Payments Processing Specialist. The successful candidate will play a crucial role in the efficient settlement of financial transactions, ensuring...

  • Payment Processing Specialist

    2 months ago

    Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    We are seeking an experienced Payment Processing Specialist to join our team at Isilumko Staffing. This is a 6-month contract opportunity for a Payment Processing Consultant - Corporate investment banking, with one of the TOP banks in South Africa. The ideal candidate will be able to start immediately with new employment.Key Responsibilities:Capture and...

  • Payment Processing Specialist

    6 days ago

    Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    We are seeking an experienced Payment Processing Specialist to join our team at Isilumko Staffing. The successful candidate will have a strong background in corporate investment banking, with expertise in Forex and Treasury.Key Responsibilities:Capture and process financial transactions on our banking systemManage Forex and Domestic Treasury...

  • Card Payment Optimization Specialist

    2 months ago

    Johannesburg, Gauteng, South Africa TalentintheCloud PTY Limited (trading as titc) Full time

    Payment Network Specialist **Job Overview** TalentintheCloud PTY Limited (trading as titc) is seeking a highly skilled Card Payment Optimization Specialist to join our team. As a Payment Network Specialist, you will be responsible for optimizing our clients' card payment interchange and network billing. **Key Responsibilities** * Analyze fees and costs...

  • Corporate Payments Settlement Specialist

    7 days ago

    Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Job Title: Corporate Payments Settlement SpecialistJob Summary: We are seeking a detail-oriented individual to join Isilumko Staffing as a Corporate Payments Settlement Specialist. The successful candidate will play a crucial role in the efficient settlement of financial transactions, ensuring accuracy and adherence to market guidelines.Key...

  • Corporate Payments Processing Specialist

    2 months ago

    Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Corporate Payments Processing SpecialistIsilumko Staffing is seeking a highly skilled Corporate Payments Processing Specialist to join our team. As a key member of our team, you will play a crucial role in the efficient settlement of financial transactions, ensuring accuracy and adherence to market guidelines.Key Responsibilities:Receive and process...

  • Corporate Payments Processing Specialist

    4 weeks ago

    Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Job Title: Corporate Payments Processing SpecialistLocation: Johannesburg, CBDType: 1-year ContractJob Summary: We are seeking a highly motivated and detail-oriented individual to fill the role of Corporate Payments Processing Specialist. The successful candidate will play a crucial role in the efficient settlement of financial transactions, ensuring...

  • Visa and Mastercard Payment Specialist

    4 weeks ago

    Johannesburg, Gauteng, South Africa Capital Recruit Full time

    About Capital Recruit:We are a leading recruitment agency specializing in fintech and banking professionals. Our team of experts helps clients find top talent to drive their business forward.Job Description:We are seeking a highly skilled Visa and Mastercard Payment and Billing Specialist to join our client's team. As a key member of the team, you will be...

  • Card Payments and Billing Specialist

    3 weeks ago

    Johannesburg, Gauteng, South Africa Capital Recruit Full time

    Job Title: Card Payments and Billing SpecialistJob Summary:We are seeking a highly skilled and experienced card professional to join our team as a Card Payments and Billing Specialist. In this role, you will be responsible for optimizing our client's card payment interchange, reconciliations, and payment network billing.Responsibilities:Analyse fees and...

  • Payment Processing Specialist

    2 months ago

    Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Isilumko Staffing is seeking a skilled Payment Processing Specialist to join their team on a 2-3 month contract within the investment banking division.Key qualifications and experience:1-2 years of general administrative experienceMatric certificationAccounting or finance certificate, diploma, or degreeKnowledge of bank regulationsProficiency in Microsoft...

  • Visa and Mastercard Payment Specialist

    4 weeks ago

    Johannesburg, Gauteng, South Africa Capital Recruit Full time

    About Capital Recruit:We are a leading recruitment agency specializing in fintech and banking professionals. Our team is dedicated to connecting top talent with exciting opportunities in the industry.Job Summary:We are seeking a highly skilled Visa and Mastercard Payment and Billing Specialist to join our client's team. As a key member of the payment team,...

  • Card Payments and Billing Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa Capital Recruit Full time

    Job Title: Card Payments and Billing SpecialistJob Summary:We are seeking a highly skilled and experienced card professional to optimize our client's card payment interchange, reconciliations, and payment network billing.Responsibilities:Analyse fees and costs paid by banks to the scheme networks (Visa and MasterCard)Identify errors and anomalies in scheme...

  • Visa Mastercard Payment Specialist

    4 weeks ago

    Johannesburg, Gauteng, South Africa Capital Recruit Full time

    About Capital Recruit:A Fintech company that provides revenue opportunities and cost optimizations for banks card payment programs globally with the assistance of proprietary technology to deploy sophisticated software algorithms to detect discrepancies errors and patterns in the scheme networks invoicing and the banks data.Our technology coupled with the...

  • Card Payment Optimization Specialist

    2 months ago

    Johannesburg, Gauteng, South Africa TalentintheCloud PTY Limited (trading as titc) Full time

    Job DescriptionThis is a remote position that requires a high level of expertise in card payments.TalentintheCloud PTY Limited (trading as titc) is seeking a highly skilled and experienced card professional to join their team as a Visa/MasterCard Payment Network Specialist.Key ResponsibilitiesAnalyze fees and costs paid by banks to the scheme networks (Visa...

  • Financial Operations Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa Imizizi Full time

    Financial Operations SpecialistAt Imizizi, we are seeking a highly skilled Financial Operations Specialist to join our team. The successful candidate will be responsible for managing financial transactions, preparing financial reports, and ensuring compliance with relevant regulations.Key Responsibilities:• Financial Transaction: Prepare financial...

  • Payment Processing Specialist

    1 month ago

    Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    We are seeking an experienced Payment Processing Consultant to join our team at Isilumko Staffing. This 6-month contract opportunity is available for a skilled professional with corporate investment banking experience, specifically in Forex, Treasury, and payment processing.Key Responsibilities:Capture and process financial transactions on our banking...