Customer Service Expert: Credit Card Operations

2 days ago


Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

In this role as a Customer Service Agent - Credit Card Support, you will be responsible for providing outstanding customer support and resolving issues related to credit card services.

**Key Accountabilities:**

  • Offer expert advice to customers regarding credit card services, including transactions and account management.
  • Tackle complex customer complaints effectively, leveraging your problem-solving skills to deliver high-quality resolutions.
  • Maintain detailed records of customer interactions, adhering to banking standards and regulatory requirements.

**Ideal Candidate Profile:**

  • Proven experience in a customer-facing role within the banking industry.
  • Strong understanding of credit card services and operations.
  • Excellent communication and interpersonal skills.

Estimated salary: R200,000 - R260,000 per annum.



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