Customer Service Expert: Credit Card Operations
2 days ago
In this role as a Customer Service Agent - Credit Card Support, you will be responsible for providing outstanding customer support and resolving issues related to credit card services.
**Key Accountabilities:**
- Offer expert advice to customers regarding credit card services, including transactions and account management.
- Tackle complex customer complaints effectively, leveraging your problem-solving skills to deliver high-quality resolutions.
- Maintain detailed records of customer interactions, adhering to banking standards and regulatory requirements.
**Ideal Candidate Profile:**
- Proven experience in a customer-facing role within the banking industry.
- Strong understanding of credit card services and operations.
- Excellent communication and interpersonal skills.
Estimated salary: R200,000 - R260,000 per annum.
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