Emergency Contact Centre Specialist

Job Summary:The ideal candidate will possess strong training coordination skills, excellent communication abilities, and a passion for delivering exceptional customer experiences. As a key member of our Contact Centre team, you will be responsible for creating and implementing training programmes that drive employee growth and development, while ensuring...

This Cash Management processes company is looking for a top class contact centre Advisor : To perform to the best of your abilities all duties and responsibilities as reasonably assigned to you. You will do your best to protect and promote the business and interest of the company and to preserve its reputation and goodwill at all times. Duties and...

1 - 2 years' experience in a Team leader roll in a call centre environment (more than 50 seats)Experience in Quality Assurance and Performance MetricsTeam ManagementHR Disciplinary managementConflict managementBuild framework with a standard operating model and adhere to required processes, sales and service guidelinesManage contact centre performance B2C /...

1 - 2 years' experience in a Team leader roll in a call centre environment (more than 50 seats)Experience in Quality Assurance and Performance MetricsTeam ManagementHR Disciplinary managementConflict managementBuild framework with a standard operating model and adhere to required processes, sales and service guidelinesManage contact centre performance B2C /...

Bilingual Contact Centre ExpertWe are seeking a highly experienced bilingual contact centre expert to join our team. As a key member of our contact centre, you will be responsible for providing exceptional customer service and support to our bilingual customers.You will have strong leadership and management skills, with the ability to lead and motivate a...

About the RoleAs a Contact Centre Operations Head at Ubuntu Markets, you will be responsible for leading a team of 30+ agents in delivering exceptional customer experiences. Your primary focus will be on ensuring the smooth day-to-day operations of the contact centre.The ideal candidate will have a minimum of 5 years' experience in call centre management and...

**Contact Centre Agents** As the Contact Centre Agent, you will be responsible for dispatching, monitoring and managing the driver fleet. **Responsibilities**: - Ensure ongoing collaboration with shoppers and drivers to ensure effective processes are in place and in line with corporate processes and goals. - Meet/exceed performance expectations and goals...

Onecart is hiring ! Main Function. - To supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness and working with dissatisfied customers to overcome complex issues. Scheduling shifts to accommodate both customer preferences and shift management needs * To manage and oversee all aspects of the Company’s Customer...

Customer Service AgentsBased in RandburgShifts between 08:00 am- 19:00 pmWorking from Monday to SundayOVERALL PURPOSE OF JOB:Process customer service and technical service enquiries through inbound calls and provide end-to-end service.Main Responsibilities will include but will not be limited to :Must be able to communicate with customers professionally and...

Training Coordinator Role:We are seeking a highly motivated and experienced Training Coordinator to join our Contact Centre team at Mediclinic International. This is an excellent opportunity to contribute to the development of our employees and drive business success through effective training and coaching initiatives.Main Responsibilities:Training Programme...

**KEY RESPONSIBILITIES** The role of a Call Centre Agent includes but is not limited to the following responsibilities: - Providing world-class service to all of our players - Strive for ‘first-contact-resolution’ on all customer queries - Ensuring that all communication and volume received during their respective shift is dealt with in the required...

**Location**: Sandton, ZA **Job Family**: Consumer **Country/Region**: South Africa Consumer Sales Specialist (Call-centre) Coloplast South Africa has an exciting opportunity for a Consumer Sales Specialist to join a brand-new team within the Consumer Care department. The Consumer Sales team will be responsible for “selling while caring” by fully...

About the CompanyUbuntu Markets is a dynamic company in the Financial/Insurance/Trading industry, offering a range of products and services to clients across the globe. As a Call Centre Management Expert, you will play a crucial role in delivering exceptional customer experiences and driving business growth.Your primary responsibility will be to lead a team...

About the RoleThis is an exciting opportunity to contribute to the success of Alexforbes as a Business Centre Coordinator. In this role, you will be the first point of contact for clients, managing bookings, catering, and facilities, while maintaining accurate records and adhering to company policies and procedures.

The Successful Data Centre Technician specializing in fire and suppression systems will be responsible for the installation, maintenance, testing, and repair of fire detection, alarm, and suppression systems in a data centre environment. The role involves ensuring all systems comply with industry standards and regulations to protect critical infrastructure...

We are looking for seasoned Team Leaders to join our dynamic team for a 6 month contract within our Contact Centre. **Role Purpose** To manage and direct omni channel call centre agents in achieving their required daily, weekly and monthly performance targets. To take accountability for Call Centre Agents through daily monitoring, compilation of reports...

Job DescriptionAs a Trade Centre Analyst at SGS, you will play a crucial role in ensuring high customer satisfaction and service quality. Your primary responsibilities will include interacting with key accounts, processing inspection requests, and serving as a liaison between SGS and clients.Key ResponsibilitiesEnsure SR registration and create hard files...

Role Description:This role is responsible for overseeing the sales support team in the Client Service Centre. The successful candidate will be able to lead a team, analyze data, and identify opportunities for improvement to drive business success.Key Responsibilities:Lead a team of sales support specialists in the Client Service Centre.Develop and implement...

Job Overview:We are seeking a highly skilled Training Coordinator to join our team at Mediclinic International. As a key member of our Contact Centre, you will be responsible for delivering exceptional training experiences that drive employee growth and development.Main Responsibilities:Initial Training: Provide comprehensive training to new staff members...

Our company is looking to fill the positions of Call Centre Agents-Sales to be based at our offices in Sunninghill. **Requirements**: - Matric or equivalent - At least 6 months - 1 year experience in contact centre sales environment. - Telemarketing sales highly advantageous. - Excellent command of the English Language. **Job Type**:...