Call Centre Management Expert

Call Centre Manager-5 years Minimum experience in Call Centre management-Managed at least a team of 30 or more agents at a time-Responsible for the day-to-day operations of a call centre, -Setting performance goals and targets-First preference is given to those in the Financial/Insurance/Trading industry- Developing and implementing effective sales...

Call Centre Manager-5 years Minimum experience in Call Centre management-Managed at least a team of 30 or more agents at a time-Responsible for the day-to-day operations of a call centre, -Setting performance goals and targets-First preference is given to those in the Financial/Insurance/Trading industry- Developing and implementing effective sales...

Call Centre Manager -5 years Minimum experience in Call Centre management -Managed at least a team of 30 or more agents at a time -Responsible for the day-to-day operations of a call centre, -Setting performance goals and targets -First preference is given to those in the Financial/Insurance/Trading industry - Developing and implementing effective sales...

**Call Centre Operator** An esteemed financial services provider, renowned for its customer-centric approach and innovative financial solutions, is seeking a dedicated Call Centre Operator to join our dynamic team in Johannesburg. Located in the bustling business district of Sandton, this role is perfect for a communicative and problem-solving individual...

We are looking for seasoned Team Leaders to join our dynamic team for a 6 month contract within our Contact Centre. **Role Purpose** To manage and direct omni channel call centre agents in achieving their required daily, weekly and monthly performance targets. To take accountability for Call Centre Agents through daily monitoring, compilation of reports...

Job Title: Call Centre Team ManagerAbout the Job:This role is responsible for managing the sales support team in the planning, execution, coordination, and quality assurance of all Market Data sales related operational activities. The successful candidate will be able to identify opportunities for improvement and implement changes to enhance team...

Bilingual Contact Centre ExpertWe are seeking a highly experienced bilingual contact centre expert to join our team. As a key member of our contact centre, you will be responsible for providing exceptional customer service and support to our bilingual customers.You will have strong leadership and management skills, with the ability to lead and motivate a...

**Introduction** - To service business partners and clients coming into the Admed front office, primarily through the inbound and outbound call centre. Additionally, provide support in mailbox coordination and data capturing areas when capacity constraints require. **Disclaimer** - As an applicant, please verify the legitimacy of this job advert on our...

**POSITION PURPOSE** Responsible for providing excellent and effective client service on all systems that Broll FM Division may use or acquire. As a Customer Relationship Consultant - you are responsible for the answering of calls and correct allocation of calls within a timeous frame. You are responsible for the outbound function of following up on open...

**POSITION PURPOSE** Responsible for providing excellent and effective client service on the Concept and Dashboard system and any other systems that Broll Property Management may use or acquire. **ESSENTIAL FUNCTIONS AND BASIC DUTIES** **Assumes responsibility for providing effective inbound and outbound services.** - Research required information using...

Job DescriptionNutun is a leading provider of innovative solutions for the financial services industry. We are currently seeking a highly motivated Call Centre Operations Manager to join our team. In this role, you will oversee the day-to-day operations of our Call Centre, ensuring seamless delivery of customer service, efficient use of resources, and...

**Key performance area**: **1. Management of agents** - Ensure action taken place as per client requirement. - Serve as a conduit between the call centre management and agents. - Ensure agents adherence to policies for attendance, established procedures and company protocols. - Assist in the formulation of targets for individuals and teams. - Prepare...

**POSITION PURPOSE** Responsible for providing excellent and effective client service on the Concept and Dashboard system and any other systems that Broll Property Management may use or acquire. **ESSENTIAL FUNCTIONS AND BASIC DUTIES** **1. Assumes responsibility for providing effective inbound and outbound services.** c. Research required information...

Role Description:This role is responsible for overseeing the sales support team in the Client Service Centre. The successful candidate will be able to lead a team, analyze data, and identify opportunities for improvement to drive business success.Key Responsibilities:Lead a team of sales support specialists in the Client Service Centre.Develop and implement...

Call Centre with a starting basic of R5100, inclusive of a R250 attendance bonus, R500 dial time bonus and a R500 bonus for reaching a 1 sale a day target basic salaries also of 7000 to 10 000 for higher positions We also offer sales campaigns with higher basics and lucrative commission's if you have more than two years sales experience as well as if you...

Our company is looking to fill the positions of Call Centre Agents-Sales to be based at our offices in Sunninghill. **Requirements**: - Matric or equivalent - At least 6 months - 1 year experience in contact centre sales environment. - Telemarketing sales highly advantageous. - Excellent command of the English Language. **Job Type**:...

We are currently looking for young energetic, go-getter Call Centre Agents to join our dynamic team. **Responsibilities** - Contribute to a culture of service excellence that builds positive relationships and provides opportunity for feedback and exceptional service - Demonstrate teamwork as a valued team player - Assess own performance through seeking...

Our client, specializing in Business Process Outsourcing (BPO) is looking for a Manager who will be overall responsible for the Call Center business unit and working closely with internal stakeholders as well as externally with the business unit’s clients. - Ensure the business unit further develops its operating model and delivers efficient, scalable and...

3 to 5 years Sales experience in Call centre environmentMust have experience in doing Online Chats minimum 6 months.At lease 2 years of Insurance/brokerage /financial industry experience.Have an excellent command of the French language verbally and written.Client Objection handlingClient retention skillssalary is Negotiable.

One of the TOP banks in S.A. is looking for an experienced Customer Service / Inbound Call Centre Agent to join their team in Sandton on a 3-month contract.Qualifications and experience:MatricNo less than 2 years' experience within banking / financial services customer care / inbound call centreBCOM - Banking / Finance / Accounting / Auditing / Investments /...