Front of House Manager
1 month ago
We are seeking a highly skilled and experienced Front of House Manager to join our team at Profile Personnel in East London, Eastern Cape.
Job Summary:The successful candidate will be responsible for ensuring exceptional customer service, managing the front of house operations, supervising staff, and maintaining a clean and welcoming environment.
About Us:Profile Personnel is a reputable hospitality company based in East London, Eastern Cape. We pride ourselves on providing top-notch services to our clients and strive to create memorable experiences for our guests.
Responsibilities:- Guest Services: Ensure that every guest feels valued and attended to from the moment they enter the establishment. Greet guests warmly, manage reservations, and assign tables efficiently.
- Staff Supervision: Train new staff members on procedures and protocols, and supervise their performance during service. Provide constructive feedback and guidance to ensure excellent service delivery.
- Service Flow: Coordinate with kitchen staff to ensure smooth communication and efficient service flow. Manage wait times effectively, and maintain accurate records of orders and payments.
- Ambiance and Cleanliness: Oversee the ambiance and cleanliness of the dining area, ensuring it meets our high standards. Maintain a clean and organized workspace.
To be considered for this role, you should have:
- Excellent Communication Skills: Strong verbal and written communication skills to interact with guests, staff, and management.
- Leadership Skills: Proven ability to lead and motivate a team, including training and supervision.
- Attention to Detail: High level of attention to detail to ensure accuracy and efficiency in all aspects of the job.
- Time Management: Ability to manage time effectively, prioritize tasks, and meet deadlines.
- Estimated Salary: R 25,000 - R 35,000 per month.
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