Customer Experience Director
3 weeks ago
- Service Management: Monitor customer service levels, facilitate quick restoration of services when needed, coordinate resources and stakeholders to maintain optimal system availability and channel integrity, ensure service levels align with customer needs and exceed expectations.
- People Management: Lead, inspire, and manage a high-performing team, drive recruitment, development, and retention strategies to meet business needs, foster a culture of learning, collaboration, and continuous improvement.
- Operational Efficiency: Analyse and act on customer feedback to enhance service levels, manage work requests, incident reports, and system updates efficiently, ensure compliance with internet governance policies and organizational standards.
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Director of Student Experience
3 weeks ago
Johannesburg, Gauteng, South Africa DPT Recruitment Full time**Job Summary:** We are seeking a highly motivated and energetic leader to join our team as the Senior Director: Student Affairs. The successful candidate will be responsible for developing and implementing a comprehensive strategy for student affairs, providing leadership over policies and processes, and implementing initiatives to support the vast student...
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Customer Experience Director
4 weeks ago
Johannesburg, Gauteng, South Africa Kontak Recruitment Full timeJob Overview: Assistant Store Leadership PositionWe are seeking an experienced Assistant Store Leader to join our team in Johannesburg. This role is responsible for supporting the store manager in leading a high-performing team and overseeing all aspects of store operations. Your strong leadership skills and ability to drive innovation and efficiency will be...
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Customer Experience Strategist
3 weeks ago
Johannesburg, Gauteng, South Africa Paton Personnel Full timeAbout the Role:Paton Personnel is seeking a highly skilled Customer Experience Specialist/Management Consultant to join our team.The ideal candidate will have 3-5 years of experience in customer experience management, with a strong background in financial services, retail, and/or telecommunications.We are looking for someone who can enhance existing...
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Customer Experience Specialist
1 month ago
Johannesburg, Gauteng, South Africa Cre8work Full timeAbout Cre8workWe are a dynamic organization dedicated to delivering exceptional service experiences to our customers.Job SummaryWe are seeking an experienced Customer Experience Specialist to join our team. As a key member of our customer-facing team, you will be responsible for providing top-notch support to our clients, resolving their queries and concerns...
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Customer Experience Expert
3 weeks ago
Johannesburg, Gauteng, South Africa Paton Personnel Full timePaton Personnel seeks a Customer Experience Expert to enhance existing experience and processes, enabling new strategic customer journeys and experiences.Key performance indicators will be measured by a positive change in customer perceptions, attitudes, and behaviour.The ideal candidate should have 3-5 years of experience in Customer Experience Management...
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Store Director
3 weeks ago
Johannesburg, Gauteng, South Africa Service Solutions Full timeJob Title: Store DirectorLocation: Sandton CityService Solutions is seeking a highly skilled Store Director to lead their FMCG retail operations. The ideal candidate will have:Excellent communication skillsStrong customer service abilitiesAble to work in a fast-paced retail environmentThe successful Store Director will be responsible for driving sales...
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Regional Sales Director
3 weeks ago
Johannesburg, Gauteng, South Africa HR Genie Full time**Job Title:** Regional Sales Director**Location:** Kenya**Job Type:** Full-timeCompany OverviewHR Genie is seeking an experienced Regional Sales Director to lead our sales team in Kenya. The ideal candidate should have a strong understanding of the soap noodles industry and significant international sales experience.Job DescriptionThe Regional Sales...
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Customer Experience Strategist
3 weeks ago
Johannesburg, Gauteng, South Africa Gap Consulting Full timeJob OverviewWe are seeking a skilled Customer Experience Strategist to join our team at Gap Consulting. In this role, you will be responsible for developing and implementing customer experience strategies that drive business growth and loyalty.About the Role- 5-10 years' experience in a Customer Experience Specialist capacity at an Automotive OEM level-...
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Customer Experience Specialist
1 month ago
Johannesburg, Gauteng, South Africa Catch Recruit Full timeWe are seeking a highly skilled Customer Success Professional to join our team at Catch Recruit. As a key member of our organization, you will play a crucial role in ensuring the satisfaction and retention of our customers.About the RoleThe primary responsibility of this position is to develop and implement effective strategies that drive customer success....
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Customer Experience Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa HR Supreme Full timeAt HR Supreme, we are committed to delivering exceptional customer experiences. Our team of dedicated professionals is passionate about creating memorable interactions that leave a lasting impression.As a Customer Experience Specialist, you will play a critical role in ensuring that our customers feel valued and appreciated from the moment they walk through...
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Customer Experience Manager
3 weeks ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeJob Summary:Isilumko Staffing (JHB) is recruiting a Customer Experience Manager to lead and manage a team of contact centre agents. The ideal candidate will have a proven track record of delivering exceptional customer service and experience.Main Responsibilities:Develop and implement strategies to improve customer satisfaction and loyaltyManage and lead a...
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Customer Experience Champion
2 weeks ago
Johannesburg, Gauteng, South Africa Flink Recruitment Full timeWe are seeking a highly skilled Customer Service Representative to deliver exceptional customer experiences and drive business growth.About the RoleThis is an exciting opportunity to join our team at Flink Recruitment as a Customer Service Representative, where you will play a pivotal role in ensuring that our clients receive the highest level of support and...
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Customer Experience Coordinator
4 weeks ago
Johannesburg, Gauteng, South Africa Innovation Advance Full timeThe Challenge AheadIn this challenging yet rewarding position as a Customer Experience Coordinator, you will be responsible for creating quotes, managing order updates, and delivering top-notch after-sales support. If you have a passion for customer satisfaction and can juggle multiple tasks with ease, we encourage you to apply.
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Customer Experience Officer
3 weeks ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeCustomer Experience Officer Job Description:Isilumko Staffing in Johannesburg is looking for a skilled Customer Experience Officer to join our team. The successful candidate will be responsible for delivering exceptional customer experiences across our trading and investment platforms.Key Responsibilities:Client Engagement: Engage with clients to understand...
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Customer Experience Advocate
2 weeks ago
Johannesburg, Gauteng, South Africa Gap Consulting Full timeRole OverviewWe are seeking an experienced Customer Experience Specialist to join our team at Gap Consulting.
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Johannesburg, Gauteng, South Africa Network Recruitment Full timeAbout the RoleWe are seeking a highly skilled Senior Financial Director to lead our finance team and deliver top-notch reporting for a multinational company. This is a challenging role designed for an ambitious individual with a strong technical background and a passion for managing people.Key Responsibilities:Manage and deliver consolidated financial...
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Customer Experience Coordinator
3 weeks ago
Johannesburg, Gauteng, South Africa Lumina Personnel Full timeJob SummaryLumina Personnel is seeking a seasoned Floor Manager to lead our team at our Kempton Park location. As a key member of our store operations, you will be responsible for ensuring a clean, organized, and well-maintained environment.About the RoleThis is a full-time position that requires strong organizational and multitasking abilities. You will be...
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Customer Experience Advocate
1 month ago
Johannesburg, Gauteng, South Africa ICT Engage Full timeAbout This RoleWe are seeking a highly skilled Customer Experience Advocate to join our team at ICT Engage. As a Technical Support Professional, you will play a crucial role in ensuring that our clients receive top-notch service and have positive interactions at every stage of their journey.Job OverviewThis is an exciting opportunity for a technical support...
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Customer Experience Liaison
3 weeks ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeIsilumko Staffing (JHB) is seeking a talented Customer Experience Liaison to join our team. This role offers a competitive salary of R 250,000 - R 300,000 per annum, depending on experience.About the Role:The ideal candidate will be responsible for delivering exceptional guest experiences through personalized booking and support services.Key responsibilities...
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Customer Experience Liaison
3 weeks ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeIsilumko Staffing (JHB) seeks a Customer Experience Liaison to join our dynamic team. This role is ideal for individuals with a passion for delivering exceptional guest experiences and building strong relationships with our travel advisors and guests.The estimated salary for this position is R250,000 - R300,000 per annum, depending on experience.Job...