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Sales Fulfilment Operations Lead
1 month ago
At CallForce, we're seeking a skilled Sales Fulfilment Team Lead to oversee our Sales Fulfilment Operations.
Key Responsibilities:
- Manage and schedule the Sales Fulfilment Team to improve sales to activation ratio.
- Collaborate with Operations Team to ensure team efficiency.
- Provide coaching, training, and supervision to employees.
- Manage relationships with stakeholders, including warehouse, courier, and logistics teams.
- Optimize current processes to improve sales activation ratio.
- Provide feedback to Operations Team on obstacles and issues.
Requirements:
- Grade 12 / Matric qualification.
- 2+ years of customer service experience.
- 1 – 3 years of sales experience or relevant experience.
- Excellent Excel skills.
Salary: R12 000 – R15 000 per month.
