Customer Service Specialist
4 days ago
Job Title: Customer Service Specialist
Company Overview:Dante Personnel, a renowned staffing agency, is seeking an experienced customer service specialist to join our team in Cape Town. This role will involve providing exceptional customer care to clients while processing orders and handling correspondence.
Job Description:- Provide top-notch customer service by responding to queries, resolving issues, and escalating concerns as needed.
- Process orders efficiently and accurately, ensuring timely delivery of goods to customers.
- Collaborate with the sales team to sell products and services, meeting or exceeding targets.
- Handle returned goods, process refunds, and maintain accurate records.
- Minimum 5 years' experience in marketing, sales, or customer service environments.
- Excellent communication skills in Afrikaans and English.
- Strong telephonic skills, with the ability to communicate effectively with customers.
- SAP working knowledge is essential.
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
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