Customer Service Ambassador

6 days ago


Cape Town Northern Suburbs, South Africa Persona Staff Full time
Job Description:

We are seeking a highly motivated and organized individual to fill the position of Customer Service Ambassador. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients. Your primary objective will be to ensure that every customer interaction is positive and memorable.

Key Responsibilities:
- Respond to customer inquiries in a timely and professional manner
- Resolve customer complaints and issues efficiently and effectively
- Collaborate with internal teams to provide seamless customer experiences
- Develop and implement strategies to improve customer satisfaction and loyalty

Requirements:

To be successful in this role, you must have excellent communication and interpersonal skills, as well as a strong ability to multitask and work under pressure. You should also be able to maintain confidentiality and handle sensitive information with discretion.

The ideal candidate will have prior experience in customer-facing roles, preferably in a sales or internal sales capacity. A proven track record of delivering exceptional customer service and achieving sales targets would be an added advantage.

About Us:

At Persona Staff, we pride ourselves on being a dynamic and forward-thinking organization. We are committed to providing our employees with opportunities for growth and development, as well as a supportive and inclusive work environment.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.

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