Customer Service Representative

4 days ago


Cape Town Northern Suburbs, South Africa Persona Staff Full time

We are seeking a highly skilled Customer Service Representative to join our team at Persona Staff.

The ideal candidate will possess excellent communication skills, both verbal and written, and be able to work effectively in a fast-paced environment.

Key Responsibilities:

  • Provide exceptional customer service via phone, email, and in-person
  • Manage front desk duties, including answering phones, welcoming customers, and handling couriers
  • Process customer orders and invoices
  • Liaise with the warehouse team to ensure timely order fulfillment
  • Liaise with the debtors team for all orders provided on credit

Requirements:

  • Maturity is essential
  • At least one year of experience in internal sales, customer service, or front-of-house roles
  • Experience handling customer orders, invoicing, and stock control is an advantage
  • Pastel experience will be advantageous
  • Fully Bilingual (Afrikaans & English)


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