customer service representative

7 days ago


Northern Suburbs, South Africa Dante Personnel Full time
Minimum requirements:
  • Grade 12
  • 5+ years experience in marketing/sales/customer service environment
  • Excellent communication skills (Afrikaans and English)
  • Excellent telephonic skills
  • Excellent customer service skills
  • SADC or East Africa experience
  • Experience and understanding of shipping into Africa and documentation requirements
  • SAP working knowledge
Duties:
  • Customer service processing orders, handling all correspondence, sell products/services ,processing goods returned, handling customer queries, etc.
  • General assistance counting stock, assisting in warehouse, etc.
  • Attention to detail and close communication with Sales Manager/Technical Advisor with regards to pricing related to East Africa
  • Ability to work on strict turnaround times with regards to customer feedback
  • Ability to be proactive with all relevant internal departments to offer products either due to out of stocks or alternative options

Consultant: Marezel Kotze - Dante Personnel Cape Town

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