customer service representative
7 days ago
- Grade 12
- 5+ years experience in marketing/sales/customer service environment
- Excellent communication skills (Afrikaans and English)
- Excellent telephonic skills
- Excellent customer service skills
- SADC or East Africa experience
- Experience and understanding of shipping into Africa and documentation requirements
- SAP working knowledge
- Customer service processing orders, handling all correspondence, sell products/services ,processing goods returned, handling customer queries, etc.
- General assistance counting stock, assisting in warehouse, etc.
- Attention to detail and close communication with Sales Manager/Technical Advisor with regards to pricing related to East Africa
- Ability to work on strict turnaround times with regards to customer feedback
- Ability to be proactive with all relevant internal departments to offer products either due to out of stocks or alternative options
Consultant: Marezel Kotze - Dante Personnel Cape Town
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