Process Transformation Specialist

3 days ago


Umhlanga, KwaZulu-Natal, South Africa Huntswood Full time

We are seeking an experienced Efficiency Manager to join our team in Umhlanga. The successful candidate will have a strong background in process improvement, stakeholder management, and project delivery.

**Responsibilities:**

  • Drive continuous improvement initiatives across the organization.
  • Develop and implement process improvements aligned with business objectives.
  • Maintain effective stakeholder relationships to ensure alignment and buy-in.
  • Lead cross-functional teams to deliver projects and initiatives.

**Requirements:**

  • Minimum 2 years' experience in BPO industry.
  • Proven track record in process improvement and project delivery.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment.

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