Quality Assurance Specialist

**Talksure is looking for a highly qualified Quality Assurance Team Leader** **MAIN PURPOSE OF THE ROLE** Oversee and manage the day-to-day operations of a Quality Assurance team **DUTIES AND RESPONSIBILITIES** To ensure customer satisfaction through monitoring agent interaction with the customer. - Collate and distribute send reports - Liaise with sales...

Urban Lifestyle Rewards are looking for an experienced quality assurance consultant who has attention to detail,applicant must pose a keen ability to adhere to SLA, we offer a competitive basic salary and an awesome working environment. We pride ourselves with quality and look forward to having awesome people join our rapidly growing Team!! **We offer**: -...

Talksure is looking for a highly qualified Quality Assurance Team LeaderMAIN PURPOSE OF THE ROLE Oversee and manage the day-to-day operations of a Quality Assurance team DUTIES AND RESPONSIBILITIES To ensure customer satisfaction through monitoring agent interaction with the customer. • Collate and distribute send reports • Liaise with sales...

Talksure is looking for a highly qualified Quality Assurance Team LeaderMAIN PURPOSE OF THE ROLE Oversee and manage the day-to-day operations of a Quality Assurance team DUTIES AND RESPONSIBILITIES To ensure customer satisfaction through monitoring agent interaction with the customer. • Collate and distribute...

We currently have an opportunity for a Talent Acquisition Specialist at Huntswood within our Talent Acquisition team, based in Umhlanga, Durban. With the support of a wider TA team, you will get to manage the end-to-end recruitment for our South Africa locations (Durban and Cape Town), for all support and managerial level, and at times contributing to some...

**Job Title: Technical Support Manager** **Job Summary**: As a Technical Support Manager, you will spearhead the seamless functionality of our support department, ensuring a premium level of service is provided to our clientele. Your core mission is to oversee a robust team of support agents, delivering unparalleled customer service, resolving client...

**Job Title: Technical Support Manager** **Job Summary**: As a Technical Support Manager, you will spearhead the seamless functionality of our support department, ensuring a premium level of service is provided to our clientele. Your core mission is to oversee a robust team of support agents, delivering unparalleled customer service, resolving client...

**Job description** **Vacancy** 2 X Quality Agent required!!! 1xVehicle tracking campaign 1xDebt Counselling campaign **Job description** **Key Responsibilities**: - Identify areas of non-compliance and opportunities for improvement. - Documenting and reporting product or service quality levels. - Communicating with other team members to solve...

**Technical Competencies & Responsibilities** - Minimum 12 years’ experience in a suitable environment, including food safety, with at least 5 years in a management role. - Knowledge of ISO 9001, 45001, 14001, 22000. - Strategy Execution: Set the overall business quality, safety, health, and security direction through the creation of a multi-pronged...

**Job Title: Customer Support Manager** **Job Summary**: As a Customer Support Manager, you will spearhead the seamless functionality of our support department, ensuring a premium level of service is provided to our clientele. Your core mission is to oversee a robust team of support agents, delivering unparalleled customer service, resolving client...

**Dean of Faculty: Business and Management Science** The Dean of Faculty is the executive head of the group of programmes allocated to the Faculty and as academic leader, is accountable for the strategic positioning and pursuit of strategic goals as derived from the Strategic and Business Plans of the Institution. The Dean of Faculty is ultimately...

Bloom’s Insurance Sales Team Leader need to be a highly skilled individual, tasked with motivating a team of up to 12 sales consultants who will be tasked with closing leads that come through to bloom’s brokerage via its various marketing channels. Track, manage, and improve agreed KPIs to ensure team performance is aligned with business targets. **1....

5* Hotel Experience is a MUST - Lead and coordinate the Food and Beverage Team, establishing and upholding standards, and continuously seeking ways to enhance them while adhering to budget - and gross profit targets. - Operate in accordance with the policies and procedures outlined in the standard operation manual. - Strategically plan work hours to align...

Bloom’s Billing Representatives need to be highly skilled individuals, tasked with collecting missed premiums from Bloom’s clients as well as Retaining upon cancellation requests coming from various departments. **Duties & Responsibilities** **Ensuring high-level sales performance as a representative.** - Respond to cancellation requests from customers...

Role Summary The Unit Manager will be responsible for coordinating improved quality nursing care by ensuring compliance to professional and ethical practice. The incumbent will also be responsible for monitoring and ensuring that nursing care and service delivery is implemented and practiced within a multi-disciplinary quality assurance team. In accordance...

**Company Overview**: We are a dynamic and innovative company looking for a highly skilled Multimedia Specialist to join our team. Our company specialises in music lessons, as well as other activities and we are known for our creative and impactful multimedia content. As we continue to expand our digital presence, we are seeking a talented individual who can...

**1.JOB SUMMARY** The Lead Generation/ Sales Trainer at IconAF is **responsible for,** the **Quality of Training**conducted at the branches and for the trainees’ performance during live dialling and incubation phase. **2.Responsibilities & Duties** The responsibility of the Trainer is not exhaustive and may change from time to time as decided by...

Hire Resolve is currently seeking a highly skilled and experienced Operations and Technical Specialist for a training company. As an Operations and Technical Specialist, you will play a crucial role in overseeing and optimizing operational processes, as well as providing technical support and guidance to our clients.At Hire Resolve, our mission is to connect...

**Summary** Star Merchant has an exciting opportunity available for a Stock Controller to be based in Umhlanga, Durban. The successful incumbent will be responsible for ensuring day to day stock requests are following the correct order entry system and orders are approved. Ensure buying department is made aware of all special purchases. Ensuring that all...

Who are we? Sanlam is dedicated to supporting, growing and empowering clients with affordable, easy and suitable solutions, primarily through face-to-face intermediary channels, but also directly. This role is within the financial planning business of Sanlam, which comprises a large force of both tied and independent intermediaries as we as the staff who...