Quality Assurance Specialist

**Job Title**:Quality Assurance Specialist **Company**:Credit Fitness **We are looking for a Quality Assurance Specialist who will monitor service and sales calls to assess employee demeanour, technical accuracy, sales performance, and compliance with company policies and procedures.** **Responsibilities**: - Participates in customer and client listening...

Company based in Umhlanga is seeking a Quality Assurance Manager who will be accountable for the operational management of the Quality Assurance Team. Education / Experience: - Appropriate Insurance or other relevant qualification is required. - Proven track record in effectively leading, managing and coaching a team is required. - At least 5 years’...

**Company Description** iKhokha is a place where chance takers become change makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a...

Excellent opportunity for results focused leader, with the ability to mentor and develop QA Team, to join leading Call Centre within Global Business Services Industry. This assertive individual will be required to: - Lead a team of specialists dedicated to capturing insight into the quality of Customer Experience being delivered and identify initiatives and...

We are Hiring! Quality Assurance Agents - Durban Umhlanga - Benefits:_ - R7500 Salary Package - In house canteen - Incentives - Permanent Position - Medical Aid **Requirements**: - 6+ Months International QA Experience - Reliable transport to Umhlanga - Computer Literate WhatsApp **#QA** to **066 469 5699** to start your interview processs. **Job...

Market related salary from R 6 000 Experience relevant to the position - Matric Certificate - Excellent Listening skills and attention to detail - Analytical skills - Microsoft Office/Excel skills - Report writing skills - Team motivational skills Primary Job roles and responsibilities - Listening to Sales and Non-Sales Calls across all insurance products...

Company Description iKhokha is one of the fastest-growing fintech companies in Africa. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. Our office is a high performance environment where we push each other to challenge the status quo. If that doesn’t appeal to you, you probably shouldn’t work here. **Job...

**JOB PURPOSE** The purpose of this role is to monitor and evaluate internal agent behaviors, performance, and communication with new and existing customers across all channels of the business. Ensuring the delivery of a consistent and appropriate sales and service approach as well as confirming all service standards, policies and procedures are adhered...

Job OverviewWe are seeking a skilled and dedicated individual to join our team as a Clinical Support Specialist. The successful incumbent will be responsible for assisting in the smooth running of the department by performing administrative and non-technical functions.Key Responsibilities:Providing exceptional support to medical professionals and laboratory...

We currently have an opportunity for a Talent Acquisition Specialist at Huntswood within our Talent Acquisition team, based in Umhlanga, Durban. With the support of a wider TA team, you will get to manage the end-to-end recruitment for our South Africa locations (Durban and Cape Town), for all support and managerial level, and at times contributing to some...

**Dean of Faculty: Business and Management Science** The Dean of Faculty is the executive head of the group of programmes allocated to the Faculty and as academic leader, is accountable for the strategic positioning and pursuit of strategic goals as derived from the Strategic and Business Plans of the Institution. The Dean of Faculty is ultimately...

Bloom’s Insurance Sales Consultants need to be highly skilled individuals, tasked with closing hot leads that come through to bloom’s brokerage via its various marketing channels. - Contacting potential customers who have shown interest in bloom products. - Assessing customers’ current and future needs and offering the most suitable bloom product. -...

Bloom’s Insurance Sales Team Leader need to be a highly skilled individual, tasked with motivating a team of up to 12 sales consultants who will be tasked with closing leads that come through to bloom’s brokerage via its various marketing channels. Track, manage, and improve agreed KPIs to ensure team performance is aligned with business targets. **1....

**We Want You**: If you have what it takes to be a Quality Assurance Manager for one of the most diverse betting software providers in Sub-Saharan Africa, then we have a spot available for you! We are on the search for a leader who will oversee the activity of the QA Department and Team. We trust you to be responsible for building and leading a talented...

Role Summary The Unit Manager will be responsible for coordinating improved quality nursing care by ensuring compliance to professional and ethical practice. The incumbent will also be responsible for monitoring and ensuring that nursing care and service delivery is implemented and practiced within a multi-disciplinary quality assurance team. In accordance...

The Call Center Team Leader at Maluti Consulting is the **leader of,** and is **responsible for,** the **sales performance and behaviour** of the sales people under their management. **Responsibilities & Duties** The responsibility of the Call Center Team Leader is not exhaustive and may change from time-to-time as decided by Management. Below are the...

The **Senior Quality Assurance Manager** role is a pivotal role for Rewardsco Sales. This key role manages the designing, developing, and maintaining of our quality control measures ensuring that we keep our business safe. **The appointee will be responsible for**: Managing the implementation and continuous improvement of necessary Quality Frameworks and...

**Job Details**: - Division Rewardsco Sales- Business Unit QA- Minimum experience Mid-Senior- Company primary industry Telecommunications- Job functional area Quality AssuranceThe **Senior Quality Assurance Manager** role is a pivotal role for Rewardsco Sales. This key role manages the designing, developing, and maintaining of our quality control measures...

**1.JOB SUMMARY** The Lead Generation/ Sales Trainer at IconAF is **responsible for,** the **Quality of Training**conducted at the branches and for the trainees’ performance during live dialling and incubation phase. **2.Responsibilities & Duties** The responsibility of the Trainer is not exhaustive and may change from time to time as decided by...

Providential Financial Services is seeking a skilled Prospecting Specialist to join our team. In this role, you will be responsible for conducting outbound calls to generate appointments and drive sales opportunities.Compensation: attractive base salary + tiered commission structureEmployment Type: Full-TimeResponsibilities:Qualify leads and schedule...