Cloud Support Engineer
1 month ago
Transform the Cloud Computing Landscape with Amazon Web Services
We are seeking a talented Cloud Support Engineer to join our team in Cape Town or Johannesburg. As a member of our 24/7 support team, you will be at the forefront of cloud technologies, assisting a global list of companies and developers who are taking advantage of our growing set of services and features.
In this role, you will act as the 'Cloud Ambassador' across all our cloud products, arming our customers with the tools and tactics they need to get the most out of their product and support investment. You will learn and use ground-breaking technologies, helping customers understand application architectures and integration approaches.
We promote advancement opportunities across the organization to help you meet your career goals. Our training programs will help you develop the skills required to be successful in your role. We hire smart people who are keen to build a career with AWS, so we're more interested in the areas you do know instead of those you haven't been exposed to yet.
A typical day for a Cloud Support Engineer may include solving customer cases through various contact channels, applying advanced troubleshooting techniques to provide tailored solutions, coaching new hires, developing training materials, and partnering with development teams on complex issues.
This is a customer-facing technology role that requires strong technical skills, excellent communication skills, and a passion for learning. If you fit the description and want to use the latest cloud computing technologies, we encourage you to apply.
The estimated salary for this position is around R900,000 - R1,200,000 per annum, depending on experience and qualifications. Benefits include a comprehensive compensation package, flexible work arrangements, and opportunities for career growth and professional development.
Amazon is an equal opportunities employer, and we welcome applications from diverse candidates. We value your passion for discovery, innovation, and customer satisfaction. Apply now to join our dynamic team and shape the future of cloud computing
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