Cloud Infrastructure Support Specialist

13 hours ago


Cape Town, Western Cape, South Africa E-Merge Full time

E-Merge is a leading provider of cloud contact centre and CRM solutions in Southern Africa.

We are seeking a highly skilled Intermediate Infrastructure Support Engineer to join our team, with a salary up to R480k per annum.

The successful candidate will play a key role in the maintenance, growth, and support of our cloud infrastructure, delivering services to all key clients. They will be passionate about cloud infrastructure, troubleshooting, and delivering high-quality support.

Key responsibilities include:

  • Maintaining and growing our cloud infrastructure
  • Delivering high-quality support to clients
  • Troubleshooting technical issues

To succeed in this role, you will need:

  • 3-5 years' experience in a similar role
  • Skills in Linux (Ubuntu) and Vmware Vsphere / ESXi
  • Networking, diagnostics, and Wireshark skills
  • Internet Information Services, DR / Risk Management, Firewall / Security, and Technical Problem Solving expertise
  • A National Diploma in Information Technology or equivalent degree/diploma
  • MS Server Certification (2012 R2, 2016 and 2019 Administrator)


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