Customer Success Director

Drive Customer Success at ClickatellWe are seeking a highly skilled Director of Customer Success to join our team at Clickatell. As a key member of our organization, you will be responsible for driving strategic initiatives and process optimization to enhance customer satisfaction and retention across Enterprise accounts.Key Responsibilities:Collaborate...

Elevate customer satisfaction and loyalty as the Director of Customer Delight, working closely with Operations Delivery and Optimisation teams to drive business success. Ensure seamless customer experiences across all interactions, fostering a consistent brand image.Key Requirements:Advanced Diploma/Degree in a relevant field.Proven experience in...

About the RoleWe are seeking a highly motivated and experienced Customer Success Advocate to join our team at MillennialNxt Pty Ltd. The ideal candidate will be responsible for ensuring our customers achieve their desired outcomes while using our products and services.Key Responsibilities:Onboard new customers through a smooth transition and successful...

Role OverviewWe Are Setting The Pace At Clickatell, a world-class Chat Commerce company ambitious to stay ahead of its competitors. We build our own culture in which we dream big and stay busy doing the right things. This role is pivotal in driving strategic initiatives & process optimization to enhance customer satisfaction and retention across Enterprise...

About the Role: We are seeking a skilled Customer Service Director to lead our customer service team at Fempower. The successful candidate will be responsible for delivering exceptional customer experience and developing strategies to enhance our service offerings.Key Responsibilities:Leading the customer service team to achieve exceptional customer...

Customer Service DirectorFempower is seeking a seasoned Customer Service Director to lead our customer service team in Johannesburg North. The ideal candidate will have a proven track record of delivering exceptional customer satisfaction and driving business growth through effective customer service strategies.Key Responsibilities:Develop and implement...

Customer Success Consultant OpportunityWe are seeking a highly skilled Customer Success Consultant to join our team at PRR Recruitment Services.Key Responsibilities:Deliver high-quality training services to clients in the implementation, integration, and usage of HR Recruitment software.Consult with clients to identify their needs, requirements, and goals...

Customer Service Operations DirectorA leading role as a Customer Service Operations Director at Afrihost Home Connect. This position involves overseeing customer service operations, ensuring efficiency and productivity, and fostering a positive working environment. Key responsibilities include managing day-to-day operations, developing strategies to improve...

Job SummaryWe are seeking a highly skilled Customer Experience Director to join our team at First Degree Recruitment. As a key member of our organization, you will be responsible for developing and implementing effective customer management strategies aligned with our company's goals and objectives.Key ResponsibilitiesDevelop the customer experience...

Job SummaryUnique Personnel Ltd seeks a dedicated professional to lead the Customer Care team in delivering exceptional service to clients. As Customer Experience Director, you will oversee the team's performance, ensuring high standards are met in every interaction. Key responsibilities include managing team performance, ensuring SLAs are adhered to, and...

We are seeking a skilled Customer Success Marketing Strategist to join our team at DocFox. As a key member of our marketing and customer success teams, you will be responsible for developing and executing campaigns that drive customer satisfaction and retention.ResponsibilitiesCampaign Development: Design and implement referral, loyalty, and retention...

We are seeking a skilled Customer Success Marketing Strategist to join our team at DocFox. This role will be responsible for developing and executing marketing campaigns that drive customer satisfaction and retention.Key Responsibilities:Design and implement referral, loyalty, and retention programs to win back, reward, and retain customers.Develop a...

Job DescriptionFempower is seeking a skilled Customer Service Director to join our team.Key ResponsibilitiesSupervise day-to-day operations in the customer services departmentProvide training to new hires and continuous performance managementManage cost and efficiencyTroubleshoot customer technical queries and liaise with the technical departmentManage...

As the Customer Service Director for Initiate International, you will be responsible for driving excellence in customer service for our iGaming company. Key responsibilities include supervising day-to-day operations, monitoring customer interactions, and developing effective customer service strategies to enhance customer satisfaction and loyalty.Key...

Job SummaryWe are seeking a highly skilled Customer Experience Director to join our team at First Degree Recruitment. The ideal candidate will have a proven track record of developing and implementing effective customer management strategies, driving service excellence, and leading high-performing teams.Key ResponsibilitiesDevelop and implement customer...

Cape Union Mart International Ltd is seeking a highly motivated and customer-focused Sales Associate to join our team.The successful candidate will have the opportunity to work in a fast-paced retail environment, providing exceptional customer service and sales support to customers.We offer a competitive salary of R 30,000 - R 40,000 per month, depending on...

Isilumko Staffing is seeking a highly skilled Director of Customer Experience and Sales to lead our sales and customer service teams, driving growth and maximizing revenue.We require a results-driven individual with a proven track record in sales and strategic customer relations management. The successful candidate will be responsible for ensuring optimal...

The Senior Director of Customer Engagement will be responsible for crafting a world-class experience for our clients' customers and clients across every interaction. To achieve this, the ideal candidate will leverage three key disciplines:1. Customer loyalty management2. Customer relationship management3. Customer value managementKey Qualifications and...

We are seeking a Senior Director of Customer Experience to lead our BPO operations.As a key member of the leadership team, you will provide strategic guidance to drive business growth and excellence in customer experience.The ideal candidate will have:5-7 years of senior contact centre management experience in the BPO sectorA strong analytical mindset and...

Isilumko Staffing is seeking a highly skilled Executive Director of Customer Experience to lead their Marketing, Communication and Research department.Key Responsibilities:Collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data-driven KPIs.Oversee customer and governance aspects, as well as integrated planning...