Customer Experience Director

Job SummaryUnique Personnel Ltd seeks a dedicated professional to lead the Customer Care team in delivering exceptional service to clients. As Customer Experience Director, you will oversee the team's performance, ensuring high standards are met in every interaction. Key responsibilities include managing team performance, ensuring SLAs are adhered to, and...

Job SummaryWe are seeking a highly skilled Customer Experience Director to join our team at First Degree Recruitment. As a key member of our organization, you will be responsible for developing and implementing effective customer management strategies aligned with our company's goals and objectives.Key ResponsibilitiesDevelop the customer experience...

Job Title: Sales and Customer Experience DirectorIsilumko Staffing is seeking a highly skilled Sales and Customer Experience Director to lead our sales and customer service teams. As a key member of our team, you will be responsible for ensuring optimal functioning and driving growth to achieve our sales targets.Key Responsibilities:Strategic and Financial:...

Isilumko Staffing is seeking a highly skilled Executive Director of Customer Experience to lead their Marketing, Communication and Research department.Key Responsibilities:Collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data-driven KPIs.Oversee customer and governance aspects, as well as integrated planning...

Job Title: Sales and Customer Experience DirectorIsilumko Staffing is seeking a highly skilled Sales and Customer Experience Director to lead our sales and customer service teams. As a key member of our team, you will be responsible for ensuring optimal functioning and driving growth to achieve our sales targets.Key Responsibilities:Align sales targets and...

Job Title: Sales and Customer Experience DirectorIsilumko Staffing is seeking a highly skilled Sales and Customer Experience Director to lead our sales and customer service teams. As a key member of our team, you will be responsible for ensuring optimal functioning and driving growth to achieve our sales targets.Key Responsibilities:Align sales targets and...

Job Title: Sales and Customer Experience DirectorIsilumko Staffing is seeking a highly skilled Sales and Customer Experience Director to lead our sales and customer service teams. As a key member of our leadership team, you will be responsible for driving growth, maximizing recoveries, and unit sales, while ensuring optimal functioning of the sales and...

Job Title: Sales and Customer Experience DirectorJob Summary: We are seeking a highly skilled Sales and Customer Experience Director to lead our sales and customer service teams, ensuring optimal functioning and driving growth to achieve our sales targets.Key Responsibilities:Align sales targets and metrics with business objectives.Monitor sales performance...

About FempowerFempower is a leading FinTech company that provides innovative solutions to the financial industry. We are seeking a highly skilled and experienced professional to join our team as a Head of Customer Support.Key ResponsibilitiesCustomer Service Leadership: Provide strategic direction and leadership to the customer service team, ensuring...

**Customer Experience Manager**At First Degree Recruitment, we are seeking a skilled Customer Experience Manager to join our team. In this role, you will be responsible for developing and implementing effective customer management strategies aligned with the company's goals and objectives.Key responsibilities include:Developing the customer experience...

Key Responsibilities & AccountabilitiesOversee daily operations in the customer services department, including hiring, training, and performance management.Prepare weekly team operations meeting reports with clear KPIs.Optimize departmental costs and efficiency by enhancing workflow and processes.Troubleshoot customer technical queries and collaborate with...

Job DescriptionJob Title: Customer Experience ManagerJob Summary:First Degree Recruitment is seeking a skilled Customer Experience Manager to join our team. As a key member of our team, you will be responsible for developing and implementing effective customer management strategies aligned with the company's goals and objectives.Key Responsibilities:Develop...

Customer Service DirectorFempower is seeking a seasoned Customer Service Director to lead our customer service team in Johannesburg North. The ideal candidate will have a proven track record of delivering exceptional customer satisfaction and driving business growth through effective customer service strategies.Key Responsibilities:Develop and implement...

Elevate customer satisfaction and loyalty as the Director of Customer Delight, working closely with Operations Delivery and Optimisation teams to drive business success. Ensure seamless customer experiences across all interactions, fostering a consistent brand image.Key Requirements:Advanced Diploma/Degree in a relevant field.Proven experience in...

Customer Service Operations DirectorA leading role as a Customer Service Operations Director at Afrihost Home Connect. This position involves overseeing customer service operations, ensuring efficiency and productivity, and fostering a positive working environment. Key responsibilities include managing day-to-day operations, developing strategies to improve...

Head of Customer ExperienceThe Head of Customer Experience is responsible for creating a world-class experience for our clients' customers and clients during every interaction. This involves leveraging three key disciplines to drive customer satisfaction:Customer Loyalty ManagementThe ideal candidate will have a strong understanding of Telco/eCommerce...

Customer Service Leadership OpportunityInitiate International seeks an experienced Head of Customer Service to lead our customer support team in Johannesburg. As the driving force behind our customer-centric strategies, you will be responsible for ensuring customer satisfaction and enhancing the overall user experience.Key Responsibilities:Strategic...

About This RoleWe're looking for a talented Customer Success Director to drive strategic initiatives and process optimization for our Enterprise accounts. As a key member of our team, you'll collaborate with cross-functional teams to ensure our solutions meet and exceed customer expectations.ResponsibilitiesWork closely with Product Management, Software...

Job DescriptionFempower is seeking a skilled Customer Service Director to join our team.Key ResponsibilitiesSupervise day-to-day operations in the customer services departmentProvide training to new hires and continuous performance managementManage cost and efficiencyTroubleshoot customer technical queries and liaise with the technical departmentManage...

About the Role: We are seeking a skilled Customer Service Director to lead our customer service team at Fempower. The successful candidate will be responsible for delivering exceptional customer experience and developing strategies to enhance our service offerings.Key Responsibilities:Leading the customer service team to achieve exceptional customer...