Customer Experience Enhancement Strategist

Job OverviewAfrica-Experience, a leading tour operator in southern and eastern Africa, seeks a skilled Digital Content Strategist & Manager to lead our content initiatives across various platforms. As part of our vibrant team, you will be responsible for guiding and overseeing the content creation process from start to finish. This role involves creating a...

Role OverviewJob SummaryThe DLK Group (PTY) Ltd seeks an accomplished Enhancement Strategist to lead the optimization of organizational performance through advanced data analysis and implementation of strategic frameworks. This role necessitates a strong foundation in operational improvement and performance management, complemented by over 10 years of...

At Merand Corbett & Associates, we are seeking a seasoned Customer Experience Strategist to join our team and take the lead in designing and executing exceptional customer journeys.Key Responsibilities:Develop and implement customer journey maps that cater to the diverse needs of our customers.Conduct in-depth analysis of customer interactions, pain points,...

Customer Experience StrategistWe are seeking a highly skilled Customer Experience Strategist to join our team at takealot.com. In this role, you will be responsible for designing and executing customer lifecycle strategies to drive customer acquisition, retention, and lifetime value.Key Responsibilities:Develop and execute CRM strategies focused on lifecycle...

Job OverviewA highly skilled Customer Experience Leader is required to guide, oversee, develop, and inspire their team to achieve exceptional results. Key responsibilities include:Key ResponsibilitiesManage team performance and achievement of key performance indicators (KPIs).Leave and absence management, ensuring required resourcing is available as per...

Job SummaryWe are seeking an experienced Digital Customer Experience Strategist to join our team at ShopriteX. The successful candidate will be responsible for enhancing customer engagement through digital and analytical solutions, focusing on customer growth and profitability within the Rewards program.Key ResponsibilitiesCollaborate with business...

Key Responsibilities:Develop comprehensive customer journey maps that illustrate the customer's experience across all touchpoints and stages.Analyze customer interactions, identify pain points, and gather insights to inform strategic decisions.Collect and analyze customer feedback, behavior data, and performance metrics to gain a deeper understanding of the...

Job OverviewWe are seeking a highly skilled Customer Loyalty Strategist to join our team at Initiate International.

Job DescriptionWe are seeking a Digital Experience Strategist to join our team at Initiate International.Responsibilities:Develop and implement marketing strategies to optimize customer journeys and improve conversion rates for marketing campaigns.Utilize digital tools to analyze performance data and provide actionable insights for campaign...

Customer Journey Mapping SpecialistAt Merand Corbett & Associates, we're seeking a skilled Customer Journey Mapping Specialist to join our team. As a key member of our customer experience team, you'll be responsible for creating detailed maps of the customer journey, identifying key touchpoints, pain points, and opportunities for improvement.Key...

Customer Journey Optimization SpecialistThis role is focused on optimizing and managing conversion rates for marketing campaigns.Key Responsibilities• Develop marketing strategies to increase sales conversions.• Utilize digital marketing tools and platforms to manage multiple accounts.• Provide feedback to the marketing team on sales funnels and...

Job Title: Customer Communication Systems StrategistAt xneelo, we are seeking a highly skilled Customer Communication Systems Strategist to join our team. This role is critical in ensuring that our communications are sent to the right audience, with the right information included, at the right frequency, while also maintaining the right brand...

We are seeking an ambitious and driven Customer Service Representative with excellent communication skills to join our global team at Customer Experience People SA Ltd.About the Role:Provide exceptional responses to customer inquiries, maintaining high quality of services and performance standards.Proactively identify issues and problems before they arise,...

Job Overview: We are seeking a skilled Learning and Development Facilitator to join our team at Customer Experience People SA Ltd. The ideal candidate will have experience in training and development within the insurance sector.Key Responsibilities:Partner with clients to understand their training needsDesign and deliver training programs to enhance employee...

Job Title:Sr. Design StrategistJob SummaryWe are seeking a highly skilled Sr. Design Strategist to lead the design process for new products and improvements to existing products, ensuring alignment with market trends and customer requirements.Key ResponsibilitiesLead design process for new products and improvements to existing products, ensuring alignment...

Job Title: Group Distribution StrategistVillage N Life is a leading local Tourism and Hospitality group where we strive for excellence in all aspects of our operations. If you thrive on a dynamic company culture that prioritizes employee growth and development, this could be the perfect fit for you.What We're Looking For:The Bay Hotel, a luxury property with...

Job DescriptionA Digital Marketing Strategist is required to optimize and manage conversion rates for marketing campaigns in Cape Town. This role involves conducting in-depth analysis and testing to identify the most effective strategies aimed at improving acquisition conversions.The ideal candidate will be deeply passionate about digital marketing, with a...

Job Description:We are seeking a highly skilled Digital Marketing Strategist to join our team at Initiate International in Cape Town.About the Role:This dynamic opportunity involves optimizing and managing conversion rates for marketing campaigns. As a Digital Marketing Strategist, you will be responsible for conducting in-depth analysis and testing to...

About the RoleWe are seeking a skilled Software Engineer to join our team of innovators. As a key member of our engineering team, you will be responsible for building and maintaining scalable applications that meet the needs of our users. Your expertise in software development, combined with your passion for delivering high-quality solutions, will make you a...

We are seeking an ambitious Executive Sales Strategist to propel our company forward in the software industry. At Ditto Hire, a software company based in Cape Town, our focus is on delivering exceptional services to the recruitment/human resources industry.Key ResponsibilitiesDrive new business development initiatives in the software/technology...