Customer Experience Leader

Job Title: Customer Service Team LeaderJob Summary:We are seeking an experienced Customer Service Team Leader to join our team at Telebest. As a key member of our customer service operations, you will be responsible for leading a team of customer service representatives and ensuring the delivery of exceptional customer experiences.Key Responsibilities:Lead...

We are seeking an ambitious and driven Customer Service Representative with excellent communication skills to join our global team at Customer Experience People SA Ltd.About the Role:Provide exceptional responses to customer inquiries, maintaining high quality of services and performance standards.Proactively identify issues and problems before they arise,...

TTEC is a global leader in customer experience management, and we're seeking a seasoned professional to drive excellence across our South African operations.We offer a competitive salary of $85,000 per year, commensurate with experience, plus a performance-based bonus. In this role, you'll be responsible for developing and implementing quality improvement...

Company OverviewWe are WNS Global Services, a leading business process management company. Our mission is to deliver exceptional customer experiences through our team of experienced professionals.Estimated Salary: $60,000 per annum (dependent on location and experience)Job DescriptionAs a Team Leader - Customer Experience Specialist, you will be responsible...

Job OverviewA senior team manager at Customer Experience People SA Ltd guides and oversees the development of their team, ensuring they achieve goals that contribute to the growth of the department and wider organization. They create an environment that promotes positive communication, encourages team bonding, and drives a culture of high performance.Key...

About the RoleWe are seeking a skilled Software Engineer to join our team of innovators. As a key member of our engineering team, you will be responsible for building and maintaining scalable applications that meet the needs of our users. Your expertise in software development, combined with your passion for delivering high-quality solutions, will make you a...

Job SummaryWe're seeking a highly skilled Quality Assurance Specialist to join our team in Cape Town.About the RoleThe Quality Assurance Specialist will be responsible for evaluating and scoring customer interactions across all channels, ensuring compliance and accuracy.They will provide detailed feedback to team members and assist in identifying...

At CallForce, we're seeking an exceptional Customer Experience Manager to lead our team of Call Centre Agents in delivering outstanding customer experiences. This role involves mentoring and coaching agents to achieve client goals while maintaining a positive work environment.Key Responsibilities:Lead and manage a team of Call Centre Agents to meet client...

Job Title: Senior Group Manager - Customer Experience LeaderJob Summary:We are seeking a highly experienced Senior Group Manager to lead our Inbound Service, Sales and Retentions Department. The successful candidate will be responsible for creating and instilling a service, sales and retentions culture in a customer-centric and high-performance...

Job OverviewThe Head of Delivery will play a pivotal role in ensuring the effective operational delivery of our services, meeting both internal and client-led demands. This will be achieved through strong leadership, operational, and management capabilities.Key ResponsibilitiesPeople ManagementManage team performance and achievement of key performance...

Job Title: Senior Group Manager - Customer Experience LeaderJob Summary: We are seeking a highly experienced Senior Group Manager to lead our Inbound Service, Sales, and Retentions Department. The successful candidate will create and instill a customer-centric culture, driving revenue growth and retention through effective management of people, metrics, and...

We are seeking an experienced Store Leader to join our team at MAC in Western Cape, South Africa. As an Assistant Retail Manager, you will be responsible for maintaining the effective operation of the store and motivating the team to achieve sales and productivity goals.Key Responsibilities:To display excellent customer service skills to the team and ensure...

About the Role: We are seeking a highly skilled Customer Experience Specialist to join our team at Jai Search Consultancy. This individual will be responsible for delivering exceptional customer experiences via various communication channels.Main Responsibilities:• Deliver an excellent customer experience• Provide comprehensive support to customers,...

About Customer Experience People SA LtdWe are a dynamic and forward-thinking organization, committed to delivering exceptional customer experiences. Our team is passionate about building meaningful connections with our customers and employees alike.

Job Overview: We are seeking a skilled Learning and Development Facilitator to join our team at Customer Experience People SA Ltd. The ideal candidate will have experience in training and development within the insurance sector.Key Responsibilities:Partner with clients to understand their training needsDesign and deliver training programs to enhance employee...

Job Overview: We are seeking a highly skilled Strategic Communications Manager to join our team at Customer Experience People SA Ltd. This role will focus on building and leading a strategic communications plan, driving engagement and supporting activity for all colleagues.Key Responsibilities:Tailor and deliver a wide range of impactful communication...

Job OverviewWe are seeking a highly motivated Sales and Customer Operations Leader to join our team at WNS Global Services. This role will be responsible for leading, motivating, and developing a team of sales and customer centric team leaders to deliver against client and internal business objectives.About the RoleThis is an exciting opportunity for a...

About UsMRI Software is a global leader in real estate software, dedicated to improving people's lives through flexible and game-changing solutions.Job OverviewThis role offers an exciting opportunity to join our team as a Customer Experience Specialist, providing exceptional support to our clients.Salary and BenefitsWe offer a competitive salary of $60,000...

About the Role:We are seeking an exceptional Internal Operations Communication Manager to join our team at Customer Experience People SA Ltd. This is a unique opportunity to make a significant impact on our internal communication landscape.Key Responsibilities:Tailor and deliver a wide range of impactful communication services, including strategic planning...

Job OverviewThe role of Internal Operations Communication Manager sits within a newly created team at Customer Experience People SA Ltd, allowing us to significantly improve the way we engage with our internal teams across South Africa and UK Operations.Key Responsibilities:Tailor and deliver a wide range of impactful communication services, including...