Global Partnerships Coordinator

6 days ago


Cape Town, Western Cape, South Africa XM Full time

About XM and Global Partnerships

The Role:

XM is a forward-thinking organization dedicated to cultivating and maintaining strategic partnerships. We seek a talented Global Partnerships Coordinator to drive the development and maintenance of these critical relationships. The ideal candidate will be adept at building strong, collaborative partnerships that enhance XM's product offerings and market presence.


Main Responsibilities:
  • Develop and implement partnership strategies aligned with XM's overall objectives to maximize loyalty and lifetime value
  • Function as the main point of contact for partners, providing personalized support and guidance
  • Assess partner satisfaction, gather valuable feedback to refine partnership experiences and tailor initiatives accordingly
  • Analyze partner behavior to identify opportunities for upselling and customizing products and services
  • Stay current on XM's product offerings and marketing initiatives, effectively communicating them to partners
  • Collaborate with Business Development teams to share ideas and suggestions for platform enhancements
  • Stay informed about industry trends, competitive landscapes, and best practices in partnership development, continually seeking opportunities to enhance XM's partnership efforts
  • Carry out other relevant duties as assigned
Main Requirements:
  • Degree in a business-related field
  • Ability to build and maintain excellent business relationships
  • Strong interpersonal and communication skills
  • Target-oriented and resourceful
  • Capacity to work autonomously and under pressure
Benefits:
  • A competitive remuneration package plus performance-related rewards
  • An intellectually stimulating work environment
  • Continuous personal development and international training opportunities


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