Global Patient Care Coordinator
2 days ago
Job Overview: Global Patient Care Coordinators play a crucial role in ensuring seamless patient experiences across various healthcare services. As a Senior Healthcare Customer Service Representative, you'll be part of this mission in Cape Town, South Africa.
Your Key Responsibilities:
- Handle incoming communications from customers on diagnostic imaging, life care solutions, surgical or biomedical services.
- Conduct thorough research to provide accurate answers for customers.
- Work flexible hours to support USA customers, potentially extending into late nights.
Requirements:
- At least 2 years of customer service experience plus some post-secondary education.
- Ability to think critically and make informed decisions.
- Solution-oriented approach to customer satisfaction.
- Proficiency with computer systems.
Our Offer:
- Supportive leadership and career growth opportunities.
- Inclusive organization culture.
- Diverse team environment.
- Competitive benefits package.
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