Social Media Community Manager

3 weeks ago


Cape Town, Western Cape, South Africa Talent Sam Full time

As a Social Media Community Manager at Talent Sam, you will be responsible for developing and executing a comprehensive social media strategy to foster a positive brand experience for our audience.

Key Responsibilities:


• Community Engagement: Actively engage with the online community by responding to comments and questions in a timely and professional manner.


• Relationship Building: Foster relationships with key community members, influencers, and brand advocates to build loyalty and amplify the brand message.


• Feedback Loop: Gather and report on community feedback, insights, and trends to inform product development, customer service, and marketing strategies.


• Analytics and Reporting: Track, analyze, and report on community engagement metrics to measure the effectiveness of community-building initiatives.


• Collaboration: Work closely with the marketing, content, and customer service teams to align community management efforts with overall brand strategy.



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