Guest Experience Professional
2 weeks ago
Position Summary
We are seeking a skilled Guest Experience Expert who will deliver exceptional service to our guests.
Key Responsibilities:
- Process operational needs and address guest requests in a timely and professional manner.
- Complete reports and share the highlights of the local area with our guests.
- Assist guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area.
Requirements:
- High school diploma or equivalent.
- Related work experience required.
- No supervisory experience.
- None
About Us:
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We Are an Equal Opportunity Employer:
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
-
Guest Experience Ambassador
1 month ago
Cape Town, Western Cape, South Africa Marriott International Full timeJob SummaryAs a Guest Experience Expert at Marriott International, you will be responsible for delivering exceptional service to our guests, creating memorable experiences, and ensuring a smooth stay. This role requires a high level of initiative, flexibility, and attention to detail.Key ResponsibilitiesProcess operational needs and address guest requests in...
-
Guest Experience Specialist
4 weeks ago
Cape Town, Western Cape, South Africa Marriott International Full timePOSITION SUMMARYAt Marriott International, we're not just about providing a smooth check-in and check-out experience. We're about crafting a memorable and unique experience for our guests. As a Guest Experience Expert, you'll take the initiative to deliver a wide range of services that guide guests through their entire stay. You'll be empowered to move about...
-
Guest Experience Ambassador
1 month ago
Cape Town, Western Cape, South Africa Marriott International Full timeJob SummaryAs a Guest Experience Expert at Marriott International, you will be responsible for delivering exceptional service to our guests, creating memorable experiences, and ensuring a smooth stay. This role requires a high level of initiative, flexibility, and attention to detail.Key ResponsibilitiesProvide personalized service to guests, addressing...
-
Guest Experience Ambassador
4 weeks ago
Cape Town, Western Cape, South Africa Marriott International Full timeROLE OVERVIEWAt Marriott International, we're not just about providing a seamless check-in and check-out experience. We're committed to crafting an unforgettable journey for our guests. As a Guest Experience Expert, you'll take the initiative to deliver a wide range of services that guide our guests through their entire stay. With the freedom to move about...
-
Marriott Guest Experience Ambassador
2 weeks ago
Cape Town, Western Cape, South Africa Marriott International Full timePOSITION SUMMARYWe're looking for a Guest Experience Expert who can deliver exceptional services to our guests. As a Guest Experience Ambassador, you'll take the initiative to guide guests through their entire stay, empowering them to make the most of their time with us.Our Guest Experience Experts are on their feet and moving around, taking a hands-on...
-
Duty Manager
4 weeks ago
Cape Town, Western Cape, South Africa Leeu Collection South Africa (Pty) Ltd. Full timeJob Title: Duty Manager - Guest Experience SpecialistAs a Duty Manager - Guest Experience Specialist, you will be responsible for ensuring a seamless stay for our guests. This involves planning the guest journey, making contact with guests during their stay for updates and feedback, and dealing with and escalating guest challenges and complaints.Main...
-
Shuttle Driver
4 weeks ago
Cape Town, Western Cape, South Africa Career Custodians Full timeAre you a seasoned driver with a passion for delivering exceptional guest experiences? Do you thrive in a fast-paced environment where attention to detail and a commitment to excellence are paramount? If so, we invite you to join our team as a Shuttle Driver - Guest Experience Specialist at Village N Life.As a Shuttle Driver, you will be responsible for...
-
Duty Manager
2 weeks ago
Cape Town, Western Cape, South Africa Leeu Collection South Africa (Pty) Ltd. Full timeDuty Manager Role Summary:We are seeking a highly skilled Duty Manager to join our team at Leeu Collection South Africa (Pty) Ltd. The successful candidate will be responsible for ensuring seamless guest experiences and driving operational excellence.Main Responsibilities:Guest Experience Planning: Develop and implement effective guest journey plans to...
-
Spa Receptionist
2 days ago
Cape Town, Western Cape, South Africa Career Custodians Full timeVillage N Life, a leading local Tourism and Hospitality group, prioritizes delivering exceptional guest experiences. As a company that values employee career development and incentives, we offer opportunities for growth and professional advancement.If you're passionate about wellness and promoting healthy lifestyles, this role may be the perfect fit for you....
-
Guest Liaison
4 weeks ago
Cape Town, Western Cape, South Africa AccorHotel Full timeJob Title: Guest LiaisonJoin our team as a Guest Liaison at AccorHotel, where you will play a vital role in ensuring our guests have an exceptional experience.Job Summary:We are seeking a highly skilled and experienced Guest Liaison to join our Front Office team. As a key member of our team, you will be responsible for providing exceptional customer service,...
-
Guest Liaison
4 weeks ago
Cape Town, Western Cape, South Africa AccorHotel Full timeJob Title: Guest LiaisonWe are seeking a highly skilled and experienced Guest Liaison to join our team at AccorHotel. As a key member of our Front Office team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide a warm and personalized welcome to...
-
Guest Services Representative
2 weeks ago
Cape Town, Western Cape, South Africa Numeral Financial Services Group Full timeJob Summary:The Guest Services Representative at Numeral Financial Services Group is responsible for providing a warm welcome and ensuring a smooth experience for guests and visitors. This role involves managing front desk operations, handling inquiries, and supporting day-to-day administrative tasks.Key Responsibilities:Ensure a friendly and professional...
-
Guest Arrival Expert
4 weeks ago
Cape Town, Western Cape, South Africa Marriott International Full timeJob Title: Guest Arrival ExpertJob Summary:We are seeking a Guest Arrival Expert to join our team at Marriott International. As a Guest Arrival Expert, you will be responsible for delivering exceptional guest experiences from arrival to departure. You will be the first point of contact for our guests and will be responsible for ensuring that their stay with...
-
Guest Arrival Specialist
1 month ago
Cape Town, Western Cape, South Africa Marriott International Full timeJob SummaryWe are seeking a skilled Guest Arrival Expert to join our team at Marriott International. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences from arrival to departure.Key ResponsibilitiesActively listen and respond positively to guest questions, concerns, and requests, using our...
-
Guest Arrival Ambassador
3 weeks ago
Cape Town, Western Cape, South Africa Marriott International Full timeJob Summary Marriott International is seeking a skilled Guest Arrival Expert to join our team. As a Guest Arrival Expert, you will be responsible for delivering exceptional guest experiences from arrival to departure. This includes providing personalized service, addressing guest requests, and ensuring a smooth and memorable stay.Key Responsibilities •...
-
Front Office Manager
4 weeks ago
Cape Town, Western Cape, South Africa Marriott International Full timeJob SummaryFunctionAs a Front Office Manager at Marriott International, you will be responsible for delivering exceptional guest experiences and leading the front desk operations. You will provide professional and excellent customer service, support and assist with front office operational requirements, and maintain exceptional customer service...
-
Guest Arrival Coordinator
2 weeks ago
Cape Town, Western Cape, South Africa Marriott International Full timePOSITION SUMMARYAt Marriott International, we're committed to delivering exceptional experiences to our guests. As a Guest Arrival Expert, you'll play a critical role in creating unforgettable moments from start to finish. Our ideal candidate is a detail-oriented and customer-focused individual who can deliver a wide range of services to guide guests...
-
Aparthotel Guest Service Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Totalstay Full timeAbout the Role:We're looking for a skilled Guest Service Specialist to contribute to the seamless operations of our Aparthotel. As a key member of our team, you'll play a vital role in ensuring that each guest enjoys a superior stay with us.Your primary duties will involve:Welcome Guests: Warmly greet guests in a friendly and professional manner.Engage...
-
Customer Experience Leader
2 weeks ago
Cape Town, Western Cape, South Africa Customer Experience People SA Ltd Full timeJob OverviewA highly skilled Customer Experience Leader is required to guide, oversee, develop, and inspire their team to achieve exceptional results. Key responsibilities include:Key ResponsibilitiesManage team performance and achievement of key performance indicators (KPIs).Leave and absence management, ensuring required resourcing is available as per...
-
Guest Room Maintenance Associate
1 month ago
Cape Town, Western Cape, South Africa Marriott International Full timePOSITION SUMMARY Role Overview The ideal candidates will be responsible for maintaining the cleanliness and orderliness of all guest accommodations and communal areas. This includes performing various tasks within the housekeeping division while adhering to all mandated health and safety protocols in line with Marriott International's standards. ...