Spa Host and Guest Experience Coordinator

1 month ago


Cape Town, Western Cape, South Africa Career Custodians Full time

Village N Life is a leading local Tourism and Hospitality group that consistently exceeds customer expectations. The company prioritizes employee growth through career development and incentives, creating an environment where exceptional people thrive.

About the Role:

The Spa Receptionist will be responsible for providing a seamless spa experience for guests at The Bay Hotel in Camps Bay. They will serve as the first point of contact upon arrival and the last point of contact upon departure, ensuring a warm and welcoming interaction with guests.

Responsibilities:

The successful candidate will ensure a smooth and enjoyable experience for spa guests, supporting the overall operation of the spa and wellness facilities. Key responsibilities include:

  • Receiving and registering new guests
  • Processing payments for services ordered
  • Issuing invoices and maintaining accurate records of business transactions

Requirements:

To be successful in this role, you will need:

  • A Grade 12 or equivalent qualification
  • Experience working as a Spa Host/Receptionist in a Spa/Wellness Centre
  • Proficiency in MS Office, Excel, and ESP
  • Knowledge of Opera cloud software (advantageous)

What We Offer:

We provide affordable staff accommodation in Maitland to our employees, making it an attractive option for those seeking a work-life balance.

Salary Estimate:

We estimate the salary for this role to be around R120,000 - R150,000 per annum, based on industry standards and location.



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